migrate WhatsApp chat to Teams
When we moved to Teams we had a lot of active WhatsApp channels that we used. WhatsApp has the ability to email your conversation history via email. It would be great if we could email it to a specific channel and continue the conversation there without losing the history.
David Evans commented
We are a US company with agents and client on all continents. The US is the only country that has not overwhelmingly adopted WhatsApp.
All other countries use whatsapp.
Please add it to Teams
Renato Pereira commented
If someone need integration from Whatsapp and MS Teams, maybe this can help:
* MS Teams
* Integration with MS Dynamics
* US$ 60/agent
My preference is also to have a connector. This would make the teams app more versatile and creates an easy way to have conversations with people from outside your organization.
We are also trying to shift from whatsapp to team. But lot of features whatsapp have that teams do not. Example: forwarding message to other group/individual, sharing post to other apps.
David Richarfdson commented
You can. In teams you can ask for an email address for the Channel. Then anything you email to that address shows up in the channel.
Personally I would like to see a Connector between a Teams Channel and a WhatsApp Group Chat.
Great question! me too!