How can we make Microsoft Teams better?

Eliminate "Context" Switching from Guest Feature

The new guest feature is a great start, but it feels more like a bolt-on than a core part of the experience. I'd like to see you be able to converse/collaborate as a guest in other organizations without needing to switch between tenants.

Each context switch takes several seconds and is disruptive, I know I'm being picky here, but I believe this would help keep the end user experience smooth and drive adoption.

Thanks!

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Douglas Plumley shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

28 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    That isn't the only issue, the notifications that you might be missing something in a guest is very small in the UI. Bring guest access teams into the main UI!

  • David McKnight commented  ·   ·  Flag as inappropriate

    Having to change tenants to use the features of Teams is the primary reason we have been slow to deploy to our clients. They are not going to think to switch to our tenant to check to see if there is anything worth looking at -- they need to be proactively notified to look (and the little number above the tenant switch is not it). They need to get a banner that says a message has come in, or an @mention is there -- or there is other activity in a channel they are following. Without this, the collaboration promise falls way short.

  • Phill commented  ·   ·  Flag as inappropriate

    need an update on this MIcrosoft, this continues to separate you horrifically from Discord, Slack, etc. Discord has 'servers' and switching is relatively straight forward, and you can get some level of notification from other servers if your looking at another. maybe call it "Org"s and have it be a set of icons in the top bar? like an icon for my main org and next to it an icon for my 2nd org (I know that will get messy when theres more orgs, but dear lord, start with something!)

  • Bryan Heindel commented  ·   ·  Flag as inappropriate

    Slack has handled this since day one, and Microsoft is 3+ years into Teams and still has yet to implement these crucial features.

  • Anonymous commented  ·   ·  Flag as inappropriate

    My and my customers LOVE Teams...but the "by design" barrier of having to "switch" between federated chosen external tenants is a DEAL BREAKER! In Skype for Business me and my customers can chat with anyone. Why would I endorse a move from Skype for Business, where we and they CAN chat, to a Teams-only environment where they can send a chat to me, and it appears to have been sent, but I will only become aware of their chat IF a switch to their tenant takes place? It would be better to PAUSE any further marketing of Teams (as a replacement for Skype) until customers are responsibly informed of the DIRE CONSEQUENCES of this limitation. It renders Teams useless in the real world.

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is the most painful aspect of Teams!!

    Our company, like many others, has plenty of partners. When you get added to their tenant as a guest it is just one more place you need to check for messages. The message indicator between tenants is like 25% reliable. The time to switch is awful.

    And how about when you forget to switch back to your default tenant? A lifetime of collaboration goes by as you tunnel vision into whatever it is your working on at the moment.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We really need this one.
    Not getting alerts from teams were you are a guest and constant tenant switching makes B2B guest access very difficult to use and to sell.

    I hope this improvement finds it way into teams very soon...

  • Ayo commented  ·   ·  Flag as inappropriate

    Any news?? We constantly work with external partners and cross-company teams. The current method of dealing with guest users is horrible.

  • Robyn Bredvick commented  ·   ·  Flag as inappropriate

    Please make this happen as soon as possible! It would be a huge benefit in time saving and complaints from my users. I have tenants that work closely together and I get complaints daily about this issue.

  • Ayo commented  ·   ·  Flag as inappropriate

    The guests is good feature, but needs to be effortless. Each context switch takes several seconds and is disruptive.

  • Phill commented  ·   ·  Flag as inappropriate

    really need to get some updates on this; org is starting to do more with teams & push to shut down s4b & this is a fighting point.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Wholeheartedly agree on this.

    Use Case: I was at Ignite this week and a part of an Ignite Teams group. Switching the context to the other org (ex. Contoso), I get the notifications and ease of use for Contoso, but not my business Teams. I lose complete visibility to it unless I switch back to it.

  • Ian Caldwell commented  ·   ·  Flag as inappropriate

    Nope, not being picky at all! The experience of using Teams internally, with guests, and then as a guest within another company's Team - this needs to "just work". When a user uses Teams, it should be crystal-clear WHO they are (internal, guest, etc) WHERE they are (own company, another company) and WHOM the other users are (internal, Microsoft account, guest from another Tenant)

  • John Condon commented  ·   ·  Flag as inappropriate

    You're not being picky. Our organization will not migrate to Teams until this glaring issue is fixed. We constantly work with external partners and cross-company teams. The current method of dealing with guest users is horrible.

  • Jim E commented  ·   ·  Flag as inappropriate

    In addition to the other problems listed around the context switch, we are struggling with the inability to search across all Channels across all Organizations with a single search.

    Switching to each Org to search and find something is time consuming and a frustrating end-user experience.

  • Gary commented  ·   ·  Flag as inappropriate

    Getting negative feedback from partner organisations about the slowness of switching. +1 for working out a solution to make this software a serious team collaboration contender.

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