Calls on Microsoft Teams need a hold button!
When you go into the help section, it gives you directions to put a call on hold that are made for Microsoft Skype (they say to use the button with the little three dots). But unlike Skype, teams doesn't have the little three dots button, and so there is no way to put the call on hold! Very annoying if you are on a meeting and have another call coming in. You can mute yourself, but there is no way to block out the conversation of the rest of the meeting.
There are the little three dots ('More...' menu) but there's no HOLD option.
But if a call is coming in from another channel (real-life, phone), the 'hold' is an important feature to mute the Teams call/meeting and inform the other participants that you are currently not paying attention.
Jan Stobbe commented
Functionality in skype for business (dial pad) was just fine!
While conducting meeting through Teams , something went wrong Hold on messages are coming frequently in every 2 minutes
Michael Bisbjerg commented
Workaround: Start a new meeting with yourself (Calendar -> Meet now) - this puts other meetings on hold. You can leave the new meeting immediately.
If you're running the "old" Teams view, with Meetings in the same window as the main Teams program, you don't need to connect to your new fake meeting.
Calls on Microsoft Teams need a hold button.
Fully agree. We realized a Hold option is available for direct calls but not when in a meeting.
We sometimes have long meetings with high number of people (several hours e.g. for GoLives or weekend activities) and want to avoid all BRB - 'I'm back' messages. It is more convenient to check someones status is On hold by status icon in participants than high number of notifications from people stepping away for a while or returning back when there is 20 people in a meeting for several hours. Often you don't want to disturb others discussing something for what you are not needed by pop-ups "I will be right back".
Our company is transitioning from Skype for Business (SfB) to Teams for our phone system and allot of our users like SfB's hold feature so they can put one call on hold to answer another call so they don't have to rejoin the original call.
There is a Hold option in Teams for PSTN calls but not for meetings.
This works in P2P calls but not in Conference Calls. Please add to Conference bridges.
I can see this feature on the phone, but it is not shown on the desktop, and this is really needed, especially when 2nd person is calling you and you just want to put the first one on a hold, before picking up the 2nd call. It may sound weird at first, but let say you have a headset that is connected to your PC and Cell phone, and you're talking on your PC via Teams and then a person calls to the cell. There's no way to put the Teams call on a hold.
By the way, the help section shows that feature is available on the Desktop app, and outlines 3 dots, but this is obviously a feature from the phone.