Use topic feeds to monitor team/channel activity (ie ego filter)
In prior platforms (such as Group Chat, Lync) you could fine-tune your room monitoring by setting up topic feeds, or filters, that notify you of chat room messages that contain specific words and phrases you’re interested in. Our various business units have created several processes around this feature.
These helped us focus on areas that involve or interest certain groups without having to inspect every new message that gets posted to the rooms you’re following. Ideally this would also highlight the keyword(s) that were identified by the filter.
EGO is the one thing that makes me prefer Skype over Teams. As much as I've tried to adopt Teams over the recent months, I feel like my performance has suffered as I have missed so many important notifications in Teams due to the lack of this functionality.
This is a much needed function on our team that consists in both call and e-mail associates, many are work at home. It is a must to maintain this type of EGO functionality.
Diane Puymbroek commented
I agree that this EGO functionality is absolutely needed in Teams, to efficiently filter important topics. To be able to answer questions on subject matter we are specialized in
MaKayla Schuh commented
I work on a very specialized team and the EGO function is essential for my team to work as efficiently as we do.
This seems like a must to call attention to what we might be looking for in the activity stream.
Laura Hermann commented
I agree that this EGO functionality is absolutely needed in Teams, to efficiently filter important topics.
Dan Madden commented
My Team uses the EGO feed functionality in Skype to help with calling out certain specialty needs in our group chat like "B&E" or "Claims". This is a much need function for us to have in Microsoft Teams.