Add a way to mark a conversation as completed
Add an option to mark a conversation as complete. If someone posts a question and that question gets answered, it would be nice to be able to mark it as complete so others don't need to waste time reading through a question that has already been answered.
It could be as simple as a flag or a small on/off button. Just some kind of marker.
Anonymous
shared this idea
11 comments
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Anonymous
commented
Agree with all comments
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Tim Friesen
commented
This would be extremely useful. Using a Task list, Planner, JIRA, StackOverflow for Teams, etc is all overkill for a lot of quick ad hoc queries. We simply create a conversation and have our customer support team ask the quick questions there. Sometimes I do not get a chance to reply immediately, but I look at the question, which then marks it as read, which means I may lose track of whether or not I have answered the question or not. Marking a question as completed, would allow me to quickly locate those that have not been marked as completed. This would be a really great feature!
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Jason Ausberger
commented
I would agree with everything on this thread.
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Ryan Grentz
commented
This would be very helpful!
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Mario Amatucci
commented
@warren it should be like
- each one mark on his local teams that conversation is over for him.her -> text is strikeline for him
and the others get a special icon saying that (to be informed)
- when all the people add mark conversation si over the conversation the background is changed to something like light gray too
- if anyone add / or edit any msg to the conversation it goes back to normal
- all these should be seen in the activity tab -
Lynn
commented
Yes, yes, yes! I am utilizing Planner and Teams together where I cross reference the "conversation in TEAMS" in the Planner task as well as provide a link to the task in TEAMS. I am able to document that my task was completed in Planner, but not in TEAMS. Would be great to have a an option to the right that notates that the conversation is open/closed. Or even when closed to make the conversation "hidden" just like the projects. That would help keep the team more focused in the conversations that were still open.
I have tried updating the subject line with "Complete" or "closed", but then the people tagged in the message thread get a notification and get confused of why they are getting notified again.
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Anonymous
commented
I agree with comments on this thread. We use Teams to discuss application changes. It would be great to be able to mark the conversation as complete or archived once the functionality is captured in our ticketing system.
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Anonymous
commented
Please add a way to mark individual conversation completed. This is a vital component of how I utilize Teams. I previously used the "save" bookmark icon to serve this purpose. Visibility to that icon disappeared this week. It is impossible to determine which conversation items still require action. Even better to have a way to filter view to display / not-display completed items. Please, please, please add a way to mark conversation item completed. Thank you!
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Anonymous
commented
Please add this feature!! We use each conversation to discuss a specific task and it would be great to mark it complete or resolved once the conversation leads to a resolution. It would also be helpful to have the ability to create multiple custom statuses with a color as already mentioned.
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Anonymous
commented
Yes! Everyone that uses Microsoft Teams in my organization has indicated the same thing - it is impossible to determine which conversations have come to a conclusion and require no further feedback. In addition to the option to mark it as complete/resolved, a way to filter these out of your view when needed. Please and thank you.
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Steve
commented
I am totally for this. It's frustrating in Teams to not be able to mark something as "done" or "resolved" with a color or another stuff.
We use topic for each thing to deal with, and keeping all in a channel is perverting the view.