Wide-angle web cams are cropped
We have a wide angle webcam for our conference room. When we have more than 1 person join a meeting, it crops the video feed of our conference room. Microsoft Teams recognizes the wide angle aspect ratio just fine but crops it based on how many other users join the meeting. Either the right or left side of the video is cut off depending on which position the video is placed in the meeting screen.
Having a setting to maintain aspect ratio would be really helpful. We are loosing video of people who are presenting if they aren't in the side of the camera that is being cut off.
Another solution would be to resize the video windows per user, so the video would capture the needed people.
Sid
shared this idea
This asks in this item are on on the backlog. In the meantime, hopefully this article will help so you can adjust your view to your liking:
https://support.office.com/article/adjust-your-view-in-a-teams-meeting-9825091c-0e7d-4c2b-95f5-eba644f19175
Thanks.
76 comments
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Daniel B
commented
"Try this instead"? The suggestion is not applicable to the conference room scenario with a Microsoft Room System. We need a solution for the room system application. Defaulting to fit to frame would be an improvement where the room system does not allow the same features as the desktop client. For meetings between board rooms the current solution where people on the other end are cropped out frustrates our execs and teams. Alex, Microsoft, there must be a simple fix for this?! Thanks
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Padraic Doyle
commented
Agree with JB that the default for this should be controllable at Tennant level. Fit to frame in general provides a better an less distracting experience. It also avoids the 'swaying' effect that can occur when people move around in their cropped video making it look like the camera is swaying!
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JB
commented
This is still a big problem and, Alex, your workaround is invalid for meetings that are being *recorded to Stream*. In the case that the meeting is being recorded, it is defaulting to FILL frame, which makes the resultant Stream recording look pretty terrible. In our case, specifically, we were interviewing a person and their entire HEAD was completely out of the frame. It looked terribly unprofessional and we are unable to bring them back to record it again. Please make "fit to frame" the default, or configurable at the tenant level so that recordings have a better chance of not being a total waste.
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Anonymous
commented
okay so my video is coming vertical instead of the usual horizontal
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Anonymous
commented
Is there potentially a work-around to this? we are having a meeting next week and have a problem with all of our video feed being cut off. I'd really like to figure out something to do here as I think we are being forced to use Teams. There are going to be as many as 300 people in the conference call so obviously we need to control this on the source end.
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MT
commented
CyberLink YouCam9 Deluxe might help if the issue is specific to the webcam hardware. It creates a virtual webcam so you can do things like reduce webcam resolution to 360p outgoing. Microsoft really should be improving it's webcam support and provide more customization, at least for their LifeCam line which had better advanced tools in Windows 7 OS than it does with Windows 10.
It's unfortunate that Zoom is still the best for meetings using a smartphone.
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Eirik Stangeland
commented
This feature are causing problems for users that speak by Sign Language. Now everyone have to right-click on each member and click "fit to full frame" for it to stop cropping. Hopefully there would be possible to disable the feature by a organization-wide setting in a future update ...
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Adam
commented
Teams shouldn't be cropping at all, and if it does it should be the client-side viewers view layout that affects the final video stream and not automatically crop the source.
This is really noticeable when the attendee is streaming a vertical video and the viewer is on a horizontal screen. The vertical video is cropped twice, once to take off the left and right side, and again taking the top and bottom off to fit it in the viewers screen. This effectively zooms the video of anybody recording in vertical.
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Josh
commented
Please get this added ASAP.
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Anonymous
commented
The 'fit to frame' option is nice, but why is it client-side? With meetings of 80 people, I can't expect everyone to follow my instructions. Right-clicking is for many people already hard. Why Teams just randomly crops your image in half is just very annoying.
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Rhonda
commented
Fit to Frame does not work with only 2 people. It needs to work with 2 people.
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LN
commented
It's been 2.5 years since this was posted! Now using Teams on phones is more common - my image when talking to colleagues is cropped tightly, and i can't see my own image properly (i see the zoomed out version, I don't see what others see). My colleagues are always looking at my throat, my teeth, or my zoomed in nose, and I can't tell unless they alert me. This makes using Teams on my phone for video call difficult and unprofessional. My phone is already beyond arm's reach and still this is a problem.
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DamienB
commented
Camera with 4:3 aspect ratio here, Teams considers it to be 16:9 or 16:10 and sends it as is to the other participants. Even if they try to change it on their ends, they never get the correct ratio. 2020, unable to handle correctly something that RealPlayer was able to do 20 years ago.
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Bjarki
commented
not crop by default. period.
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ay
commented
Right click here not shows Copy, no Pin or Fit To Fram option as the article listed above shows
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VibhorTyagi
commented
This came to my notice quite recently. Me, and my colleagues engineer AI bots and machines, and a lot of that is relayed through online communication channels, like video call, etc. The crop became much more visibly annoying as time went on. Like a lot of others who engineer AI, we have all shifted to Skype now (for a better video calling experience)
~Vibhor Tyagi (Techie at Engineer.AI) -
ivan
commented
inability to disable autofocus is also problematic. for some reason, our camera (logitech) focuses to high def happily using zoom.us, but is out of focus in Teams.
...also - cannot see anything from 'right-click' in a Teams meeting other than 'copy' .. there is no 'fit to frame', nor is there 'fill frame' -
Rowland Hills
commented
Also, if you have one participant joining by video, and all the rest on audio only, can the system default to the one video person being pinned by default? It's a waste of screen space to have three-quarters of the screen used for people not showing video!
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Rowland Hills
commented
Thanks for that link. The "Pin" and "Fit to Frame" are exactly what we need, but they don't seem to be available when running a meeting from a Teams Room System!
Can you indicate when "Pin" and "Fit to Frame" will be available in Teams Room System? Thanks
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Anonymous
commented
This really doesn't help when using a Surface Hub to view video from a wide angle cam. It also isn't very convenient when users are viewing video from a meeting room with a wide angle cam - we'd have to train ALL of our users, inside and outside the company, on adjusting the view in every meeting.
