Search Functionality is not working as expected
Search functionality is not working. I was trying to find a conversation related to a word "FNTS" in one of our channel and the search yielded no result. We manually could scroll and find references to it, but the search showed zero results. This prompted us to probe more and we searched using a few more words and at times it gave some results but not all. This seems to be really buggy.. Is this something that you are trying to fix? I have championed the move from SLACK to TEAMS and am getting a lot of grief from some folks who really depend on tools like this. It will be nice if you could respond to this, and let us know if this is getting fixed.
Kedar
shared this idea
17 comments
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heather
commented
What Operating system is everyone running? I'm having the issue with Windows 10 but those on an older version have no problem.
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Anonymous
commented
I agree - this used to work fine, but has stopped working on the desktop version, though fine on the phone app. It makes using teams much less attractive.
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Jacob
commented
Same issue. This thread has been opened for two years..
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Sam Hasler
commented
Could this be moved to the Search category:
https://microsoftteams.uservoice.com/forums/555103-public?category_id=205537&filter=top&page=1I don't see a corresponding post in that category for this bug.
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Anonymous
commented
Same issue here - my desktop version returns no results for the same search that returns proper results on my phone app version. The desktop search worked perfectly at the start - now no-one in our organisation can find anything in a conversation without scrolling. Not good.
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Lynn Guida
commented
I am having the same issue - we have a team with nearly 500 members world wide with an average of 50 posts per week day. The issue seems to be getting worse as we have been using this team for almost a year. Is there any behind the scenes indexing that can happen on the database to make the search better?
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Greg
commented
To my dear friends in Microsoft, PLEASE FIX THIS or give us a process to fix. I have just confirmed that in both desktop and web based Teams app, I cannot find something and yet other people in the team here can using identical search words. This is really f......ing annoying as we end up with Teams postings that are no contiguous. Why is my Teams search broken and yet others works ok.
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NK
commented
I'm seeing this issue too with one of my Teams. And another who tried the search is getting results that I don't for the same search string.
Is this a client issue?
If it isn't, is there a way to rebuild the search index for that Team? -
Liam
commented
Edit - there's also no way to get to the top of a conversation, or a scroll bar.
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Liam
commented
Having this issue also - I know there are instances of the phrase I'm searching and cannot find them.
Scrolling manually through the text is not feasible as Teams reloads the data on the fly and will reset the screen periodically.
Extremely frustrating
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Greg
commented
We are also seeing this issue, it only seems to provide search results for certain conversations.
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Ross
commented
This thread was started August 2017. I see others are now finding it and reporting the same issue here in 2019, including myself, now in April. Either this is a regression (it was fixed, but now is broken again), or it has been broken for almost two years. Either way, not good, as the ability to search is paramount in our current information-rich environments.
As others have reported, I can see a post from 8 days ago, take a word from it, and search and I will get some results, but they will not include the message I just copied it from. I can also take text from an embedded SQL code block and search and get no results at all. -
Anonymous
commented
Teams is not useful with search not working. Is this a configuration setting? There is nothing in the online help. Please address soon as adoption has stalled.
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Berney
commented
I just want to post in this thread again to say this is still an issue. Please continue putting efforts into the searching when performed in Teams. We can highlight text from a message, then search it and not find the text. This is still an issue.
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Michael Orr
commented
Also happening here - I can see a message in a channel that should be returned in the search, but is not. Getting some results (but not all) inconsistently means we can't trust it at all!
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Brad
commented
Second this. I am getting "hit or miss" results on the search functions of my files. I have test loaded 6 files and tried various searches. It can find words in attachments which is nice but they have to be exact. It would find one partial keyword search but miss a second file with the same partial word. Same experience in SharePoint app.
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Rob Price
commented
This is causing major issues thus far, taking away key VALUE of Teams. I can search other Channels that I'm subscribed to, it works fine. But the MAIN channel that I wish to search does not participate in the search results, like it's not indexed?? Please help!