Teams needs to be able to journal messages for compliance. The internal compliance is weak and does not meet the requirements for any regulated financial company. We are Sunsetting teams for all of our pilot group despite users loving it because we just could not make it pass compliance muster..
J Childs commented
We need the message conversation to come up as a thread as well. Using the messages that get stored in email is likely weak at best from a compliance and legal defense standpoint because the context around the message is lost. When pulling up a message we should get the chat as a thread like the end users would see it with notations regarding changes as opposed to as individual emails.
Journaling of messages for compliance is already supported in Teams. Compliance capture & archival vendors like Smarsh have solutions already.
I need to be able to journal Teams conversation history to Global Relay, just like Skype for business and lync.
Office 365 Security & Compliance can only search and return result fragmented message based on keyword in a conversation. These fragmented message doesn't make sense at all and complicate investigation instead of helping. At the minimum, the search result must be able to pull the entire conversation history to be useful.
Please put yourself into the shoe of the compliance officer.
Jon Webster commented
Barracuda says they support Teams if it's working the same way Skype works. Which all the documentation I've found on the topic says it does.
there are no supported third-party journaling options for use with Microsoft Teams. You can retain Teams messages with legal holds and search against them with eDiscovery using some of the resources linked below in the Office 365 Security and Compliance Center. I checked the roadmap but did not find a listing of including journaling as a planned feature (link to roadmap: https://products.office.com/en-us/business/office-365-roadmap?filters=%26freeformsearch=jour)
I would encourage you to add your feedback to the item for Journaling in Microsoft Teams:
If you want to put the nail in Slack's coffin get your compliance act together! Regulated industries can not adopt this platform in its current state.
In the interim, can Microsoft just create the ability to turn Messages off under teams, so we can keep Teams enabled and enable Messages once Microsoft has addressed this compliance issue?