Cannot update profile picture
My coworkers and I are unable to change our individual profile pictures. This is the process I am following.
Bottom left Initials icon -> Update Profile Picture -> Upload picture -> Save
This results in the picture vanishing briefly, and then reappearing with only the first initial of my name as the icon. This is the case for most people within our company. We are able to get it to save on the Android app, but the picture is only viewable to yourself and not anyone else. We have tried the web app, desktop app, and mobile app without much success.
Lucas
shared this idea
10 comments
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Maria
commented
Here's the fix - clear out local cache. But MS should still fix this. https://social.technet.microsoft.com/Forums/en-US/f9e1c12b-47a6-4b12-8d5c-a57fda4d9042/what-folders-are-used-by-teams-for-caching?forum=msteams
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Prashali
commented
Can't even find option to update picture
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George Valentin
commented
Agreed, this issue is annoying because the profile picture does not stay.
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Mike DePouw commented
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Joe Bruns
commented
+1
Can't even find option to update picture -
Zakia
commented
Same Issue with me... The update of profile picture is not happening
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Anonymous
commented
I don't have the option to upload a profile photo
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Anonymous
commented
I don't even have the option to change the profile picture on the desctop client...
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Vic
commented
I have the same problem. The funny thing is, my first and last initials (VB) are the generic profile "picture" and then after I upload my actual picture I want to use instead, I can see the very edge of the circle show some pixels from my uploaded pic but with a circle layered on top with only my first name's initial (V) showing.
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Gerhard
commented
I am having the same problem, I tried using the desktop app, using different browsers, in android, and I can't change the picture in any of them.