Channel adding error: "An error has occurred while creating the channel."
When attempting to create another channel in a Team the error message appears:
"An error has occurred while creating the channel."
No further info, and restarting or refreshing Teams does not resolve it.
Kobus
shared this idea
Looks like we worked out all the bugs. THANK YOU SO MUCH for your help on this — for reporting it, testing it and giving your feedback. We appreciate your support of Teams and are listening to you!
Sincerely,
Suphatra
Twitter: skprufo
Email: sparavimicrosoft.com
42 comments
Comments are closed-
Søren Greenfort Lindevang
commented
Worked for me!
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Anonymous
commented
Add delete channel worked on android app. Will check on other platforms
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DanO
commented
Just a quick follow-up: After waiting (overnight) 12+ hours, we are now once again able to create Channels. I have no idea what may have changed to fix the issue.
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DanO
commented
I forgot to mention that I tried logging out and back in, restarting the client, using the browser client intead, all to no avail. The existing teams that I'm trying to create a Channel under are Public.
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DanO
commented
Same problem here. No amount of mangling Team permissions, description, etc. has fixed it. Our entire company is no longer able to create Channels.
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Steve S
commented
Also getting this error and as I'm not the owner of the Team I can't make a dummy change to the team.
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Anonymous
commented
still can't create new channel with same error message.
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Heber
commented
Haven't been able to add channels in a while now. Tried making the team public and that worked. Changed to private after adding the channels that I needed.
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Klas B
commented
I keep getting this on Mac client as well as browser. Restart won't help. @Suphatra; what "logs" do you mean?
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Bill Brown
commented
Also having this issue. What logs do you want?
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Jacob Andersson
commented
Same here, any news on this bug @Suphatra ?
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Marion NADDEO
commented
I have the same problem but when I change the teams description, it doesn't work. I have to wait and try again to create the channel.
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Kenneth Nilssen
commented
Hi, I also get the same error as others, tested with the app and with browser.
I cannot make the team public, as its our IT channel. Please help out. -
Ian Bennett
commented
I get the same, but changing the public/private settings does seem to correct it as per Steve's comment.
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Steve Kurth
commented
Had this issue today when trying to create a channel for a team I own. Tried a lot of different things, but eventually what seems to have resolved the issue for me was changing the team from private to public. After adding the channel, I was also able to change the team back to private.
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Rakesh Chauhan
commented
...Following on from this, after making an amendment to the description of a Team in the Admin Portal, logging out of the Team and then back in, i was able to add a new Channel...but surely shouldnt need to do this for all our Teams...
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Rakesh Chauhan
commented
We have started to have this issue today also. What is the fix please? Could it be fall back from restoring the current Teams Advisory - TM115635 - Unable to search new conversations?
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Jean-Claude ZANONI
commented
Yeasterday i can creat one, but today the same error came back.
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James Emanuelli
commented
Added a fullstop into the teams description. Can now create channels. Does the saving of the team at a high level refresh something or change the version number of the team? tis an odd one!
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James Emanuelli
commented
Tried the same action in online web version but it errored in the same way. How do you access the logs from the online version?