Make Subject line visible by default on new conversations
When starting a NEW conversation in a Channel, the subject line should be displayed by default and not hidden underneath the rich text expand button. Subject lines are very useful not only to let people know what that conversation is about, but also for searching later to return to the conversation after it has scrolled away some. We've enforced this on a few times internally using the honor system and have seen considerable success with keeping conversations on topic and getting people using the threading features.
You wouldn't send an email without a Subject would you? Why should Teams be any different?
Agree. This is a "must" for effective use of posts. Chats are for random thoughts, posts are for relevant threads and need a subject to be able to sort them.
Yes please, we really need this. Fighting a losing culture battle against people who simply spam individual channels with messages without a subject.
Maybe if we removed Subject lines from Outlook for a few weeks they would get this?
Subject lines not visible by default should get attention. So many users do not enter a subject line when they post a message and the result is chaos - people use Posts like they use Chat. Microsoft, please add this to your "Under Review" queue. Thanks.
Geoffroy Ménard commented
OMG I didn't know Subject lines existed in Teams Channels posts before I read this thread. And so apparently everyone I work with because no one every used it. What a UX failure.
Chat to chat. Conversations to conversations. Require the subject line, please.
Why is the subject line I. A teams channel not searchable? Microsoft, please fix this.
Microsoft if you are listening... how about simply allowing me (an owner) to add a subject to an existing thread. I can clean up posts as we go no problem if given the tooling to do so.
I agree that the Subject should be displayed - if not by default, then by permanent selection.
It is frustrating that Teams Chats have no Subject and cannot be searched or visibly reviewed by Subject.
Andy Shaw commented
This should 100% be an option at least. Making the subject line visible would help users distinguish between replying to an existing conversation and starting a new conversation.
Plus it would help when you use flow to push info for it to have the rough subject
I'm surprised that this was suggested two years ago and there's no progress on this feature.
Not having displayed subject lines is a huge downside to channel conversations in Teams.
Alex H commented
I didn't realize I wanted this feature until I came across this thread. This would definitley help users understand the difference between a NEW convo and replying.
Yes, making the subject line visible would also help users distinguish between replying to an existing conversation and starting a new conversation.
And making it possible to require a subject line (at least in certain channels) would basically make it impossible for users to mistakenly start a new conversation.
Have an organisation wide setting where the subject line us compulsory
I'd like to see a team and/or channel option for *requiring* a subject line for new conversation threads.
Yes need a subject line, preferably collapsible, preferably configurable for colour or banded or some such.
I agree subject lines and or bold typing is a necessity.
I totally agree! One huge issue in Teams is that the number of conversations can get overwhelming and scanning them is exhausting. Having Subject lines helps with the scanning. In addition, I think the act of creating a Subject title helps the writer focus on the point of the post and may enable them to be clearer in their message
It will be easier for everyone
Could not agree more!
Enforce that a new conversation has a subject - else the conversation becomes a messy trail of chat messages that is hard to follow and does not take advantage of the roll-up.
We too have enforced this internally using an honour and audit system, but it is something new users need to be reminded often.
The email analogy given above is perfect.
Oh, and of course the subject box should always be visible and prefilled sensefully (within a conversation with the current subject, by clicking on reply with that subject) and a fuzzy search for subject line would be also great.