OneNote is broken on Teams
Late last week, OneNote on Teams stopped working whether you are using the desktop application or the web based. Creating a new OneNote tab on Teams, it still does not work as well. All we get for a message is:
"We can't access this notebook.
You might not have permissions to view it, but your IT Admin show be able to help you."
Previously, OneNote had been working. If OneNote is accessed directly with OneNote application, it will work fine.
This appears to be a bug on Teams as others are reporting the same issues as well. Could this be checked out and fixed?
Chris Ficek
shared this idea
If you are hitting the document library of 20,000 items please try this solution.
It is a known issue for OneNote.
(Let’s try that again with the correct link :) ) https://blogs.msdn.microsoft.com/onenotedev/2016/09/11/onenote-api-calls-fail-with-a-large-number-of-items-in-a-sharepoint-document-library/
If you are experiencing something else, please let me know the error messages you are seeing in the comments below.
-Warren
47 comments
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KTNN
commented
If I move a notebook created with the Teams interface to another Team, I get an error message 'We were unable to load this content because a problem occurred. To try to resolve this issue, please refresh the browser.' However I can move a notebook to another Team when it was created directly in the SharePoint site.
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Rick Hyne
commented
Well, OneNote not working in Teams today.
I am wondering if OneNote is working at Microsoft?
I have had to resort to sharing my OneNote book to my team directly.
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Stu Young
commented
Error message appears after adding a new CHANNEL.
the other channels can access the notebook fine...
'
We can't access this notebook.
You might not have permission to view it, but your IT admin should be able to help you.
' -
Albert
commented
Cannot add OneNote class notebook from existing Onenote notebook into Teams, please fix.
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Kunal Gaurav
commented
OneNote 403 - Forbidden: Access is denied.
When launching OneNote from Teams Web App users receive 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied.
It works fine when launched from other applications -
Anonymous
commented
OneNote is soooo slllloowwwww and unreliable in MSTeams, that I have resorted to using a Wiki as an alternative (available out of box in MSTeams)
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Ron de Koe commented
When I add a existing OneNote in a tab, I can see the sections (greyed) but no content.
If I open the OneNote with the browser I see the content and can edit it.
Is this a common issue ? What to do -
MNS
commented
Having this problem too...
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Anonymous
commented
Onenote as tab is showing an empty page in teams for desktop. In teams for web the onenote is showed as correctly!
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Duncan
commented
20,000 items is 0.67% of the 30,000,000 items that could be stored in a document library, so find it absurd that 20K is referred to as a "large number of items".
For some teams in our organisation 20K just scratches the surface of the number of items they might store in a library. To be denied OneNote integration in a Team because of this limitation with the API is not a situation we are able accept.
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Fleur
commented
The link provided by Warren is no longer available :-( I really need a solution to be able to add a OneNote to our Team!
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Anonymous
commented
I click on OneNote tab in team and get this error:
Sorry, we're having trouble getting your notebook.SessionId: 86be1294-99c6-47c0-becb-58371f19aa0c
Mon, 18 Mar 2019 19:57:56 GMTI'm trying to champion adoption of OneNote in my large company as slack killer....don't think I can do that anymore argh.
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Paul Hutchinson
commented
This is sad, a two year old deficiency in OneNote's API breaks Teams functionality.
We've been instructed by management to use Teams and OneNote.
Things where going OK. then Microsoft consultants convinced management that we need to move the engineering files library off of a local file server and keep it all on SharePoint. I got about two thirds of the files migrated and then learn it breaks the ability to pin a OneNote notebook to a Teams site.
Come on Microsoft get your act together, it's stupidity like this that keep me from using Office for most business and personal usage.
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Anonymous
commented
When I go to add One Note the page appears with no options.
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Pat
commented
We are still having all the same or similar issues mentioned by all others posting here.
I don't want to just repeat what everyone else is reporting, so I'll keep it as brief as possible:
When our O365 Administrator sets all the members of our pilot team to allow editing of the shared Teams / OneNote Notebook, it will work for a couple hours, but inevitably we lose our edit permissions and are only able to view.
Teams logs don't show me anything pointing to a permissions error, but then I'm not exactly sure what I should be looking for in the log for my individual Teams log.
Please FIX this ASAP. -
Pat
commented
We are still having all the same or similar issues mentioned by all others posting here.
I don't want to just repeat what everyone else is reporting, so I'll keep it as brief as possible:
When our O365 Administrator sets all the members of our pilot team to allow editing of the shared Teams / OneNote Notebook, it will work for a couple hours, but inevitably we lose our edit permissions and are only able to view.
Teams logs don't show me anything pointing to a permissions error, but then I'mnot exactly sure what I should be looking for in the log for my individual Teams log.
Please FIX this ASAP. -
Larry Hector
commented
OneNote inside Teams says I don't have access to notes for this meeting.
I'm the group owner.
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Anonymous
commented
Our educational Institution is trialing Teams and OneNote Colaboration spaces. It appears to be becoming a disaster.
Sections are created for a couple of students at a time. As soon as the nominated students start working in this space they get conflict issues, overrides, access issues.
It seems this OneNote collaboration space only works if 1 person uses it at a time!
Is there a solution to this?!? -
Stewart Campbell
commented
When I click on my OneNote tab in a team channel it says I do not have access even though I do. When I click the prompt to get access and enter my password the one note opens up. And it has the notes that I input via the Teams one note tab when it was functioning. So it’s the correct one note. But it is no longer really available from the tab like it should be.
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Anonymous
commented
copy pages in desktop onenote into Team onenote and it keep freezes. notes not being updated in team. please fix this. would like to use Team to manage everything that is required for the project.