Incorrect status in teams
We have noticed that our Teams statuses are consistently incorrect. Even when some team members are active in Teams they are shown as "away" or "offline". For example, although I can see that my status is "active", my colleagues see my status as "offline".
Can you please fix this bug?
Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.
If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to email@example.com.
Gerry Canning commented
We are seeing this on several sites. Is there any ETA on a fix?
I have the same issue. People from my organization see me away or offline, even I see my status as green.
Jessicah Hopkins commented
Also having this issue. Is this something Microsoft is looking into again?
Jo Paterson commented
we are also seeing this intermittently. we are migrating from another instant messaging service, to Teams, and this glitch is creating confusion throughout our organization (who is present, on duty, etc), what is the eta for a fix?
Numerous users in our company are also impacted by this.
Not sure if it's the same issue, but it's around status too.
What we notice is that even when we are on our device (computer), Teams show us as 'offline' unless we go and maximize the window then our status will switch to online.
Same issue here. Some users in the company are affected (about 10%). Their status is away or offline even if they’re online and they see their status online.
Please fix this asap
I've noticed its about a one minute delay between activity in Teams and what shows in the status area.
One thing that would be nice is being able to change the time delay between the status and actual activity on Teams if that is at all possible.
I'm also involved in this issue. Any update?
Any updates in the incorrect status?
Same Issue. I appear away to my colleagues
Same issue. Shows someone as away as I'm messaging with them.
Same Problem. Incorrect Status sometimes.
Same Issue - My Team Status is displaying out office and I cannot change it to any other status. My colleagues think I'm on a very long holiday. :)
Nov. 11, 2019, this is always a problem for us, still. Would also be REALLY NICE to be able to have a setting where you can change the "time out" MUCH longer than just 5 minutes when Teams automatically changes your status from available to Away. Nobody wants to click on the Teams app every 5 minutes just to maintain available status.
Marcia L. commented
I have the same problem and it is not fixed at all.. my external contacts too show different presence.. this app sucks!! skype for business is much better
this issue is happening to a coworker. cannot get it to change status from out of office but available to available. help
Matthew Miller commented
Still not working. At least 30 or more minute delay. If at all.
Matt F. commented
Teams used to say "In a Meeting" (on a Mac) but now it no longer does. It's NEVER worked on S4B on the Mac. I was excited to see Teams working but now it's not LOL
Still not working, oddly enough Skype works just fine. any ETA on when this may be fixed and if anyone is working on it?