New Notifications email message
Currently when we receive an email notification it just says this person sent a message but it would be nice if you could see what the message is when you are offline.
37 commentsComments are closed
Andrew Edney commented
Looks like this one has been fixed, at least I do get the text of the messages now for both team chats and one-to-one chats...
You need an option to allow the email to contain the content of the message, like Slack. This is a HUGE downgrade now that my company has forced us to switch from Slack to Teams.
Joy Walker commented
Receiving an email that gives NO information, just a link (that doesn't open Teams on my computer - it opens the web app and asks if I want to download Teams or open in web app - eternally frustrating!!!), is about the stupidest thing I've seen. Please give some sort of info in the email or just don't even bother! And fix the link to open the Teams app or something...
I am receiving notification via email, however, could we maybe get a link in the email.
Then you can just click on the link, and it will take you to, for example to a task assigned to you, or if somebody relied to a task.
Is this possible?
David Deutsch commented
To add a bit more color to this, the email should at least contain the content of the message that triggered the notification. I am not likely to open up the app/webpage if I have no idea if the content will interest me or not.
body and reply to right from email are so important! need more votes on this one.
Exchange's junk filter agrees with all the comments here that this mail is Spam. I just found it in my junk folder :)
Rich Dean commented
Please please please implement this change. These notifications currently serve no useful purpose. A flag on the application icon would be better than what we have today, though I would prefer that these contain the actual text of the message.
Charles Shaw commented
Surprised there are not more votes for this one!
Venkata Bhargav Ayenampudi commented
This would be a great feature to have. This will help save time.
Alexis Jackson commented
The email notifications are sent an hour after someone messages me while offline, and are useless aside from 'someone mentioned you'. It would be much more useful and helpful if the emails contained the text of what the person said, similar to the HipChat email notifications. A lot of the time it's easier to reply directly to the person from the email than it is to wait 10 minutes for your app to load.
David Grayson commented
I completely agree. I understand the desire to keep the email short, perhaps it is just a preview of the message, e.g., first x characters. As it stands, the notification is useless when I am on a device where I want to avoid launching Teams or a Web Browser.
Pieter Veenstra commented
The reply to the notification is a must have too for me.
The email notification feature is not at all useful if the email requires me to login to Teams to view the message. It is frustrating even to receive the email and then require me to have Teams installed to view it.
In this day of phishing attacks, why would anyone click on a link found in their inbox.
They should not click.
The email needs to have the content.
Give the user the choice of setting this and give admins the choice of setting it globally.
DAN VAN DAMME commented
This definitely needs to be fixed sooner than later.
Ehren Wright commented
The notification implies that I am not engaged.
I would like the have a more - to the point - email notification. Rather than "you are missing all the action" which I am not, and it conveys a tone that is not in keeping with my work environment, let us customize the text and if possible include the text of the post we are being notified about.
Shannon Murdoch commented
Just reiterating the need for this enhancement. We have a few departments that have access to Microsoft Teams who are outside of the core user base and they will rarely click on a notification email from Microsoft Teams as there is not enough information in the email.
Gary Lavin commented
The email notifications need detail. They are a waste of time just telling you someone mentioned you.
We have people who can't have the app on their phone. The current configuration has them either spammed with notifications and having to hunt for the nearest terminal all the time, or missing important team messages. Including the message that triggered the notification can allow us all to discern between time sensitive messages and lower priority chats.