Select Webcam in Settings
Using the settings button while on a web-call appears to have the option to choose which webcam you would like to use, but not all webcams show up from the drop down list (only one appears). Users should be able to select the webcam they want to use for the call in the settings.
Teams doesn't find the web cam that is plugged in to my PC.
I have a web cam that works automatically for other meeting apps but Microsoft teams doesn't list it and uses only the Epocam, an app I have on my phone, so I have to go and find my phone, wait for the adverts and prop the phone up somewhere - frustrating when I have a web cam perched in the right position above my monitor.
I found in this thread the idea to plug the camera (Logitech C615) directly into my MacBook Air and it worked. When I had it plugged into my dock, it does not work in Teams, but it does work in everything else.
Same problem external monitor and Logitech webcam Brio not recognised by Teams. Only the laptop integrated webcam. Can choose usb headphones.
Try opening a Teams web link using Edge browser, it prompted me for allowing audio and video and then my camera was recognised in the thick client Teams
Does anyone from Microsoft reply to these messages?
We have an increasing number of people that are reporting issues with Webcam not working in Teams.
We have started migrating to O365, and are relatively new to Teams (last 4 weeks).
Microphone works in Teams. Camera works in Zoom and Win 10 Camera app.
Tried reinstalling Teams, tried uninstalling and reinstalling the Win 10 Camera app. Uninstalled, reinstalled, updated camera drivers. Nothing seems to work.
I note that the Camera Privacy Setting for Desktop apps does not show Teams in there. I found a way to manually add it there with a registry change, but camera still does not work.
If we use third party software such as YouCam, the camera works in Teams using this software. But its clunky for the user and not ideal.
Has anyone got any suggestions? We will probably end up raising a ticket with Microsoft under our support contract, but it would be good to resolve before that stage. My last attempt is to recreate the users profile. Never a fun thing for the user though.
Using Teams as a web app (in Edge Chromium browser) as it is MUCH faster than the desktop app. In desktop app though I can choose my professional webcam instead of the cheap one attached to my laptop. Unable to do that with web app. Google Meet - a strictly web app - allows the selection of my webcam. I don't want to use a slow desktop app, prefer web-based. So until Microsoft solves this, I'm sticking to Google Meet for my video meetings.
Anyone solved the problem with C615 camera and TEAMS? My TEAMS recognizes the camera but it doesn't show my video. Really annoying.
Same problem here, OBS Virtual Cam does not show as a device in Teams. It does, however, show in Zoom as a device so I imagine it is installed correctly.
Anyone had to change settings within Teams to get this to work?
I'm having a problem with OBS Virtual Cam as well. I'm using an external monitor and keyboard so the integrated webcam won't work. I set up the virtual webcam and it works in Zoom, but only the integrated camera shows up in the Teams list
i have the same problem as Carel - I'd prefer to use my DeX and have a webcam connected by usb. Would there be a way in which I could do so?
Did you get your PS3Eye camera to work with Teams?
Carel Myburgh commented
On the mobile app there is no option to select a webcam. It defaults to the intergrated phone camera. I often use my mobile docked in my DeX station and therefore would prefer to use the external webcam for video and audio.
Ed Dibeler commented
I messed around with the camera and I was able to get the C930c (C930e) working by plugging it into my laptop and NOT the docking station (which is annoying). I also had to close teams and run the Logitech Camera Settings application. This confirmed it was working and THEN opened teams to now see that the option was there to at lease select it. Then once I closed the Logitech app the video came through. Not sure why this is an issue. Connected to USB2 and USB3 ports on the Dock (I have a Dell USBC dock) and neither worked. Once I connected to the laptop itself it worked fine.
I have the same issue, Logitech C615. works in WebEx, Zoom and Skype but not in Teams.
Teams (for some reason About Teams is not working)
Try this, Settings\Privacy Settings\Camera\Win32WebViewHost = On
I use OBS Studio and the OBS Virtual Camera has stopped working in Teams - I get C920 or Logi cam but OBS VC has disappeared
My external cam was working for over a year and then suddenly stopped. In a meeting with my team it will engage both cams. Teams will show me the view through the external cam but the participants in the meeting see my integrated cam view. It is super weird. Settings also only show one cam and I am unable to select anything. Has any resolution to this issue been found?
I have the same situation. I have an PS3Eye Camera connected to my laptop and I can select it in Skype settings, but not in Teams settings, where the only available option is the computer native camera.
whenever I go onto a teams meeting it uses the wrong camera and the mic does not work.
I have a C930e and Teams will not recognize the camera even though it does recognize the audio input. Works fine in all other apps, just not Teams. I have not been able to find a fix.