Select Webcam in Settings
Using the settings button while on a web-call appears to have the option to choose which webcam you would like to use, but not all webcams show up from the drop down list (only one appears). Users should be able to select the webcam they want to use for the call in the settings.
Mike Madden commented
I was actually able to get it working again by uninstalling the 64bit client, removing the Teams folder and then installing the 32 bit client from the teams.microsoft.com/downloads site
not sure how long it will work for.
Mike Madden commented
same here with logitech c615 camera. works in SfB and logitech software. Does not show video in Teams. Just started about 2-3 weeks ago
Same troubleshooting steps. Updated Surface Pro 4 drivers and firmware, teams uninstall and reinstall, uninstall camera and reinstall with logitech software and without software. nothing fixes issue.
Scott Radcliffe commented
anyone get a fix for this that works?
For me, my Logitech webcam C310 at home and one at work was fine with Teams. I could switch between it and the built in camera on my Surface Book 1. Then all of a sudden in the last 2 or 3 week the Logitech webcam lights up but no video. Uninstalling the webcam and/or teams did nothing. It works on teams on other computers like surface laptops and even another surface book 1. Strange, strange, strange.
Logitec C615 fails on Surface Book 2 while on dock or connected via external USB. Teams will "lite up" the cam, but shows no feed. Cam works perfect in Skype FB and the Logitec software.
Dana Manciagli commented
I can't get my Logitech C615 to work with Teams. It shows in the dropdown but won't trigger. I've turned off Skype just in case that was conflicting. No luck. Any way to test or fix this issue?
Kann man vor der Telefonsitzung checken ob die Kamera und das Mikrofon funktionieren?
Exactly the same issue with our Logitech camera :(
I have teams in my laptops and in one of them, it is not detecting the webcam, microphone nor the speakers. I tried with logitech c270 webcam also, but no use. How can i clear this issue
I am unable to use my Microsoft LifeCam for video. What's strange is that it detects the device for a microphone but not for a camera. You'd think a Microsoft camera would be compatible with Teams.
I'd like to jump in and say that our Logitech HD Pro C920 webcams have thus far been incompatible with Teams. I can't find any documentation on this, so I can't tell if it's a driver issue or if they're just flat out not supported. These webcams are recognized by every other conferencing tool our company has used including EasyMeeting, Go to Meeting, and Google Hangouts. It seems though that Teams will not allow users to switch between their built-in camera an external device.