Better visual delineation between `Reply` and `Start a new conversation`
It's very confusing to new users that there is a difference between replying to an existing conversation and starting a new one within a channel. This is a visual thing as much as anything else. The 'reply' buttons are not naturally attractive if you just want to start typing a message. There should be a logical gap between the bottom of a conversation and 'start a new conversation'. 'Start a new conversation' needs to be separated visually, as if it's a second order command rather than a first order...reply.
Rollout of the new conversation button to the general public is complete! Enjoy.
838 commentsComments are closed
WTF! So to start a chat I have to click a button?
This is awful UI. I can't start typing unless I use my mouse to unhide a text box?!
Should be on top. Still ppl. will click there fast without thinking.
Leon Como commented
Just Thanks! BIG Thank you!
Tim Romero commented
One thousand, two hundred and twenty-five days to add one button.
Awful idea, at the very least it should be an option per team/channel.
Most of our staff tend to use teams as just grouped IM chats, and the reply function is only used periodically. They send messages as just separate "conversations" as you put it.
The happy kid commented
Wow that's great to hear
Jonathan English commented
Saw it yesterday and immediately thought it was a great idea - Today it has disappeared... Have you pulled it?
Carl Lutz commented
Very happy to hear this is being addressed.
Ryan Spooner commented
Thanks Jarrod, that helps a lot.
@Alex , is there a reason this hasn't been announced through the message centre? It's a fairly big change in user workflow and giving users some notice of this would be nice. At least my tenant hasn't got it yet I suppose, so that's something. I'll get out a notification to users today.
Jarrod Mast commented
Great update - has landed for us a few days ago.
It just replaces the static new post area with a button. This is the "quick win" way of implementing it, as the space is still reserved in the UI.
It's only for channels - so the chat/meeting interface is unchanged.
Attached a screenshot of the new post/reply area (dark mode).
I'd like to see a more polished implementation that worked more as suggested such as new threads at the top, or a floating "add" button. At the very least, reclaim some of the space in the app to use for content/additional buttons when the new thread area is hidden...
Ryan Spooner commented
Alex this, despite the complete radio silence for so long, is awesome news. Thanks.
Is there a screenshot anywhere of how this looks so I can pre-communicate it to my users?
I would've expected a post about it in the message centre in the Admin centre, but I don't see anything.
This solution would be a "quick win" 3 years ago, until the "real solution" is finished.
Thanks for delivering on this! Did I miss the roadmap item and/or the message center notification?
This is great. Thank you!!!
Steven Smethurst commented
What does it look like??
Move the button to the right. Separation from Reply would help and make Reply an easier choice after reading the post.
Rick G commented
Really? All this time and it's just a larger button? The reply section needs to be larger, clearly delineated and fixed in place so that it doesn't scroll out of view.
Let's apply the Pareto rule here: 80% of the time people will be replying to an existing conversation, and starting new ones 20% of the time. Therefore: the REPLY area takes precedence. For some reason Microsoft has determined that it is a good idea to remove the borders around input boxes that clearly separate data entry areas from the rest of the text. We now get web pages that look like static magazine pages or posters rather than the interactive tools they are supposed to be.