Better visual delineation between `Reply` and `Start a new conversation`
It's very confusing to new users that there is a difference between replying to an existing conversation and starting a new one within a channel. This is a visual thing as much as anything else. The 'reply' buttons are not naturally attractive if you just want to start typing a message. There should be a logical gap between the bottom of a conversation and 'start a new conversation'. 'Start a new conversation' needs to be separated visually, as if it's a second order command rather than a first order...reply.
Stephen Ellis
shared this idea
We have been iterating on different designs and are starting to test internally. I don’t have a timeframe but will keep you posted.
674 comments
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Anonymous
commented
yes, please! like whatsapp, indeed
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Doug Brunner
commented
Doesn't help that the 'reply' link gets buried behind a scroll on a long conversation but the 'start new discussion' is prominently anchored to the bottom of the page. Perhaps the Reply button could be more prominent and anchored to the side of each comment.
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Pedro Carloto
commented
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Andrew
commented
"We have been iterating on different designs and are starting to test internally. I don’t have a timeframe but will keep you posted."
i can't think of why a resolution on something like this would take such a long time!
Surely just a couple of lines of code, everytime the thread expands, scroll to the bottom.
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Tom
commented
I almost created a new idea for this exactly. It took me a while to realize that channels didnt work like a chat room, but more like nested comments.
Creating conversations within a channel is much better for organization and definitely a Slack differentiator. Teams' implementation is confusing, as the idea suggests.
Perhaps there also needs to be an additional column next to the channel list, to list all the conversations within the channel. This would make for easier navigation, as well as highlighting to users that channels arent organized like an instant message chat room.
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Aaron Davis
commented
it would be great if the reply option could NOT hide under the start new message text box, would it be so difficult to just scroll to the bottom of the reply button?
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Suraj Gupta
commented
We are considering to switch to a different platform because of this issue, is there an ETA,
default input should go to the last thread and to create a new thread there should be something else!!!
Make this optional feature for teams who wants to use it, if you don't want to force all the users to do it, but please have this feature ASAP! -
Damian Carrillo
commented
Last Admin comment was Apr 13th. How are things coming? Is there an ETA on this yet?
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Yang Ooi
commented
You may also use this https://slack.com/
to get this functionality -
Ruby Ann
commented
Yes, please hopefully we can see the difference between reply to thread and start a new conversation. Maybe you can add a prompt message if a person accidentally start a new conversation.
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Anonymous
commented
I believe that clear new button (while not perfect as noted in the comment below) was a step in the right direction. Why did it disappear?
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Eugene Mesh
commented
Hi all,
You may use this add-on to get this functionality - https://www.quotemaster.ml/
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Antonius
commented
If Microsoft wants more people to use Teams, this feature will definitely encourage people to like and use Teams.
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m
commented
This is a must
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Paul Liagre
commented
There is several suggestions about this feature (some of them above).
I think this would be a very nice featurehttps://microsoftteams.uservoice.com/forums/555103-public/suggestions/33870973-reply-to-messages
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Axel Raeves
commented
In a 1:1 chat, it can sometimes be hard to follow to which question or message your recipient is answering. Whatsapp has a nice solution for this - you can select the specific message you want to reply to, it avoids misunderstanding and miscommunication.
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Manole Paul-Sebastian
commented
This would be great. Right now, on mobile if you hold press a message, you get a menu to tag the message with an emoji, save the message (bookmark it), mark is as unread and copy the message. It would be great if you guys added a Reply option here as well. Personally, I'd like it if it was similar to Whatsapp's reply to message: put the original message inside a smaller box inside the reply box, at the top, and have that box elide text up to a number of characters or bytes and also have that box be a link to the position in the chat log where the original message first appeared.
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Steph Simmons
commented
@Alex (Teams Engineering, Microsoft Teams)This was implemented in our department today. We work in a fast paced environment as we are a Service Desk for a Fortune 500 company. We utilize Teams for communication purposes since we are mostly on the phone with our end-users. It is NOT convenient to have to click on New Conversation every time you need to send a message. Once you click on New Conversation and enter your message, it is also not convenient that you have to click Send rather than enter. We did find that you can utilize CTRL+Enter. I understand that some end-users have issues with "starting a new convo" rather than responding to threads, but this is not conducive for collaboration. We manage by copying and pasting our statements into threads if we make a mistake and then delete the new conversation. While I agree that this is a problem, I do not agree with the solution. I think a better solution would be if you have to click New Conversation and then it defaults to the reply line without the bells and whistles. Users should be able to click once, type their message, and then hit enter.
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Isaac Luo
commented
This is a good feature to have especially for group chats. The capability already exist in Channel chat. Why not bring it to the Chat section?
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Kevin Hill
commented
It looks like OnMicrosoft is using the beta UI iteration. When will this be available to the rest of us?
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