Bug: Teams restarts several times a day
Teams restarts several times a day, it says a new update has been installed. I think something goes wrong with installing the update and then it tries the same an hour later.
I run Teams as a standard user (non admin), maybe it doesn't have enough priveledges to successfully finish the update?
Same issue here, it keeps on restarting during meeting. Couldn't make out whether its any kind of time setting for the meeting duration or something. Feels awkward, to answer colleagues that app got restarted
Same problem. Teams just closes several times each day. Sometimes I'm in a call and sometimes I don't even notice until I get a notification in my email or on the phone app. Nobody seems to know what the problem is or how to fix it. Hard to count the number of hours I've spent trying to diagnose and fix this.
Recently I get constant notifications that Teams has installed, so I looked in my Downloads and have EIGHT full-package downloads in the last six days. What is going on?
Justin Israel commented
This is driving me crazy it restarted by it self 4 times today, with 2 times while I was in a video meeting. I've tried reinstalling the package from the apt repo on Ubuntu.
Cher Noemz commented
Please help us to solve this issue.
Pekka Kilponen commented
I have raised a support issue but no answer there. Teams start, goes unresponsive and restarts and this repeats until I uninstall Teams. Tried to reboot, clean Teams app data, repair Office365, reinstall Office365, tried on 4 different networks. Nothing helps. At Other computer (home desktop) works, other users same company works, iPhone works, web version works...sent them logs too. Attached my log file here. This has been going on for a 3 weeks now. UPDATE: I completely unistalled Office with tool here: https://support.office.com/en-us/article/uninstall-
office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US, I also update graphics driver NVIDIA. Still no help...
UPDATE2: Now few weeks after seems this error has been fixed in new Teams Desktop version! (16.April.2020)
UPDATE3: Sigh, this started happen again 21.April.2020. Dont know if this has anything to do with Windows 10 updates which were installed last night. KB4549951 and KB4552152. I uninstalled KB4549951, that did not fix my problem. KB4552152 cannot be uninstalled! I cannot verify if this update has caused this annoying thing which affects my work.
UPDATE 4: I found out that if I start Teams without my headphones it will start. Afterwards if I plug in these headphones it continues to works with them. So I cannot just start Teams with my headphones plugged in. Weird is that other ppl using same headphones will work.
So if your event log show "media-hid.node" as faulty module try starting without any HID devices plugged in.
Faulty module path: \\?\C:\Users\PekkaK\AppData\Local\Microsoft\Teams\current\resources\app.asar.unpacked\node_modules\media-hid\build\Release\media-hid.node
Raghu Pothula commented
any solution for this ?
This has been happening more frequently for me and my team too. The app is flipping between 1.3.00.362 and 1.1.00.31953 and I have removed all traces of it in ~/Library and on the Mac disk.
Raghu Pothula commented
I have been facing this issue since 1 month , i have been escalted this to support team also. but no use. its still on pending.
another quality product from the creators of Windows 8 & Windows 10.
Why does nobody from Microsoft answer?
Travis Neuman commented
This is still happening. I came back to my PC after a meeting and it had rebooted so many times my entire taskbar was filled with the icon until I hovered over them with my mouse and they all (but 1) disappeared. Then 20 seconds later the one that remained had another update which caused it again to fail, so I uninstalled. Using the web browser has been my only solution, which really isn't that great of a solution.
I recently installed and began using Microsoft Teams for my work. I utilized the video/screen sharing feature with a fellow colleague and was fine the first 30 minutes, but then the next 10 minutes of the call and screen sharing, my computer shut off completely three different times in 10 minutes while in Teams. I've never had this happen on my laptop, so I'm chalking it up to something related to using Teams. Can anyone help on why this might be happening?
Jason Sherry commented
Still have this issue, two years later. WTF... I've uninstall and reinstalled Teams twice and still restarts MANY times a day.
yep. Drives some people crazy as their PC seems to lock up; it's not reported horizontally and usually hits a vertical because it affected an important meeting.
Dave Lucre commented
Same issue here, although often it will also steal focus from whatever application I am working in. I see the Teams tray icon appear, and then moments later it gets hidden again (as it should be), I know Teams is the culprit as it has happened too many times in the short time I have had it installed for it to be anything else.
While only an annoyance, I can't justify a rollout to my users with the Teams client restarting many times per day, and stealing focus from the active application.
This must be fixed.
Bradey Klein commented
same issue here, both at work and at home. Linux version of teams is much more stable (and more limited)
Has this gotten any sort of response from anyone on the Teams team? There's something really wacky going on with the way Teams gets installed... The constant restarts make the app almost unusable.
L Smith commented
croswell's comment is accurate for my case as well. Updates download to the stage directory but executables in the current directory are locked by system. I've been able to upgrade by reinstalling Teams completely, but it breaks again at the next update. I have also uninstalled, rebooted to clear the file lock, deleted all files, and reinstalled, but it is not a permanent fix either.
Mine keeps restarting too.
"We ran into a problem. Reconnecting..."
I've just upgraded to 1809