Improve chat history search
It looks like those designing the Chat are not really using it. Searching the chat history is still an awful experience:
1. When you are in a conversation with a person and want to search for something, you want BY DEFAULT the results from the conversation with THAT person. But no, the smart designer of Chat was thinking to flood you first with a lot of results and then to ask you for few additional clicks to filter what you need...
Please change the default to show the results for the current conversation or add another quick find or provide an option to setup the default.
2. After you spend time filtering the results, someone had the "great idea" to limit the number of the results displayed. Really? So I know that the discussion is there but I'm not allowed to reach it other than scrolling manually few months back?
Please remove the limit of the number of the displayed results.
3. When you click on a found result, the conversation window it is showing only that sentence and the brilliant message: "Go to the channel to see the rest" :)))) And you click that only to discover that you need to scroll manually few months back :))))
Please jump directly to the day/hour of a found result and display the surrounding text.
4. It is not enough that you are limited regarding the number of the displayed results, but the Date range filter does not let you to select a custom time interval, for example: 1/1/2017 - 1/15/2017. You can select only "This year" and then it doesn't show you all the results :)))
5. Scrolling back through chat history it is terrible. You cannot jump easily to a previous week or month and you have to wait patiently until all the intermediary text is loading. Page Up stops working after a slower load of text and you need to click in window to make it work again.
Sorry for the angry tone, but I have a very hard time finding a lot of info I need. It is a pain to find fast and easy
Thank you for your continued feedback, we have addressed #1 in the list above. Contextual search within a specific chat or channel is now available. To learn more, please visit https://support.microsoft.com/office/search-for-messages-and-more-in-teams-4a351520-33f4-42ab-a5ee-5fc0ab88b263.
The feature team continues to make progress on these asks, and we will share an update when one is available.
The 3 point is really really crucial. It's impossible to have the context (previous and next messages) of a message found whil searching for a word. Often when searching for a topic, we are interested in knowing what discussion we had on the topic not only have the message that contains the topic word.
Andrew Pfaff commented
Almost 2 years later and still no functioning basic search ability. I love spending 20 minutes scrolling up through a chat just to find a conversation from 2 weeks ago.
Rob Leavitt commented
Does anyone know a faster way to scroll back into chat history? Related to the above request that Warren said was being worked on a year and a half ago, how about way to instantly jump to the start of a chat, or go directly to a specific date? This is apart from having done a search, though I guess it would essentially provide the same functionality.
Would be nice if Teams folded into Outlook like Skype did. If I knew I had the conversation last week, I could just jump into Conversation History and look at last Monday. Why can't I filter by date without a search term?
Maciej Michałek commented
@Alex, @Warren, what is happening with this issue according to https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18678067-help-us-search-and-find-things-in-teams ?
Chris Becker commented
Jumping to a date in a chat would be a very useful function. I needed to see discussion from around 10/2 today, but it is with a person that I chat with daily.
Another option would be a historical scrollbar like in Google Photos -- where grabbing the scroll shows you what date you will end up at.
Mariusz Bidelski commented
Come on guys, it's been two years since the post - I can't reach chat from a month ago, don't force me to switch to facebooks messenger
Following up on this, search is worthless without the context. Gotta love how Microsoft is touting millions of users yet the only reason this is the case is because they force it to run/install in every user profile.
Why would you ONLY show the result of a search and not the context of the messages around it? How does this make any sense?
Anton, I'm sorry but that's a really terrible way to use search and I don't think its a bug. I think its an oversight as to how search actually worked. This entire application just feels so half baked. They want to be taken seriously and say they're better than Slack but simple things like this make it so hard to want to recommend to people to actually USE daily. Sometimes I need to search for messages that are months back. The problem with Teams is that loading any kind of historical messages (even ones from yesterday) is excruciatingly painful. It takes way too long to load any message that wasnt sent in the last day. So, when you suggest that I do a search and then scroll up to that message from 4 months ago, you can understand how long cumbersome and inefficient that method is, right? This really needs to get fixed but unfortunately these uservoice systems don't really ever push these issue to see the light of day. I'm going to have to find a different application.
Oh, and MS, please stop forcing the installation of Teams across all user profiles. This is borderline (if not) malware behavior
Alex H commented
Agreed, Search needs some serious work. Glad to see it's WIP, but I wish we'd get more milestone updates on these projects. Over a year without an update is not exactly reassuring.
Basic feature but so useful. Not having this make me miss the aweful history of Skype conversations in Outlook, and god know I didn't like this history, not convenient to use but at least was there.
Its quite difficulties to find old and older chat history and there is no search option or we can't use any key word to search in teams.
Hope we will get improve in this area.
Sreenath Santhanam commented
Provide the ability to lookup the messages by date / Month / Year. Similar to what we see as Archive in Blog sites, so we can easily navigate to that one conversation in a date / month / year
Ralph Burleson commented
This deficiency is seriously bad. It should be a severity 1 bug. It ruins the value of using teams as a communication archive tool. If this doesn't get fixed soon we will have no choice but to look to other alternatives aka slack or migrate communication back to email.
Yes, being able to jump to a particular date in the chat history would be extremely helpful!!
Jason Roth commented
I have the September 20th update and no dice. Still showing only just the single message as per #3 on the list.
Daniel Coppa commented
It appears that as of the Sept 13th update, search will now show you the conversation and not just the single message. (#3 on this list)
At least in the desktop app. The web version appears to still just show single messages.
The scrolling speed is a deterrent driving my users out of teams. This needs to be updated.
Anton Starostin commented
I have pretty much the same problem and looks like it's just a bug.
I've noticed that if you find a message via search, it's displayed alone. There is no way to see other messages in this discussion that were posted right after the message you were looking for.
However, if you go to this chat and scroll up until you find the message you were looking for, teams will load history to the cache and NOW you will see the context in search result.
In other words the bug is that Teams doesn't attempt to load messages from this discussion from server. It only checks cache entries and this is horrible user experience.
Usually I search for a message to find some details related to some discussion... Not to see my message, get date from it and scroll the chat up until this date.
Hope it will be fixed.
Virakti Jain commented
@Warren, it is still being worked on?
Bryn Ellis commented
Where are we with Teams search please? It is REALLY bad!! And I "ditto" all of the op's points. I'm surprised Microsoft got away with releasing Teams with such a bad history and search function!!