Improve chat history search
It looks like those designing the Chat are not really using it. Searching the chat history is still an awful experience:
1. When you are in a conversation with a person and want to search for something, you want BY DEFAULT the results from the conversation with THAT person. But no, the smart designer of Chat was thinking to flood you first with a lot of results and then to ask you for few additional clicks to filter what you need...
Please change the default to show the results for the current conversation or add another quick find or provide an option to setup the default.
2. After you spend time filtering the results, someone had the "great idea" to limit the number of the results displayed. Really? So I know that the discussion is there but I'm not allowed to reach it other than scrolling manually few months back?
Please remove the limit of the number of the displayed results.
3. When you click on a found result, the conversation window it is showing only that sentence and the brilliant message: "Go to the channel to see the rest" :)))) And you click that only to discover that you need to scroll manually few months back :))))
Please jump directly to the day/hour of a found result and display the surrounding text.
4. It is not enough that you are limited regarding the number of the displayed results, but the Date range filter does not let you to select a custom time interval, for example: 1/1/2017 - 1/15/2017. You can select only "This year" and then it doesn't show you all the results :)))
5. Scrolling back through chat history it is terrible. You cannot jump easily to a previous week or month and you have to wait patiently until all the intermediary text is loading. Page Up stops working after a slower load of text and you need to click in window to make it work again.
Sorry for the angry tone, but I have a very hard time finding a lot of info I need. It is a pain to find fast and easy
This feature request has now moved to “working on it”. The team is actively working on this request and I will share more details as they become available.
Alex H commented
Agreed, Search needs some serious work. Glad to see it's WIP, but I wish we'd get more milestone updates on these projects. Over a year without an update is not exactly reassuring.
Ralph Burleson commented
This deficiency is seriously bad. It should be a severity 1 bug. It ruins the value of using teams as a communication archive tool. If this doesn't get fixed soon we will have no choice but to look to other alternatives aka slack or migrate communication back to email.
Jason Roth commented
I have the September 20th update and no dice. Still showing only just the single message as per #3 on the list.
Daniel Coppa commented
It appears that as of the Sept 13th update, search will now show you the conversation and not just the single message. (#3 on this list)
At least in the desktop app. The web version appears to still just show single messages.
Virakti Jain commented
@Warren, it is still being worked on?
Bryn Ellis commented
Where are we with Teams search please? It is REALLY bad!! And I "ditto" all of the op's points. I'm surprised Microsoft got away with releasing Teams with such a bad history and search function!!
When I search for a keyword in a conversation, I want to jump to that part of the chat, not just display the ONE message with that keyword in it. I want to be able to scroll forwards and back with that keyword search as my starting point.
Chat history search is a real pain... Point 2 in particular. Also, the display of search results is awful.
I relied on Outlook emails to complete invoicing my time to customers for stuff I may have forgotten to note in my time tracking app. I easlily find 10 hours per month in my Outlook conversation that I can charged to customers.
Now I use more and more Team with customers as guest. I ran into a wall when trying to search conversation by date in Team. IT IS IMPOSSIBLE to have all conversation (Teams, Channels, Wiki, Conversations) by date unless I go to each Team, each channel, each conversation.
Awful! Took me 45 minutes to scroll back to a message from January 2018.
What Serhiy said... It would be really great to have this type of feature. As someone who has to go back though my chats to fill in my timesheets for my business being able to scan chats for a day / week would make things great!
Zig Mandel commented
two years later, a basic feature might get implemented. Its so frustrating to constantly encounter super basic UX issues terribly handled by Microsoft products.
Any update? Our team is transitioning from Slack to Teams. This is unacceptable. If we get enough end user complaints, we may have to dump MS Teams and stick with Slack.
The request reached the backlog a year ago and work on this feature has started more than half a year ago. Could you please provide some ETA on when should this feature be available?
Alex Bassermann commented
at least in skype you could search the conversation in outlook or by opening chat log files and use CTRL +F to look for some specific text or day.
Teams is a stopper and make works much harder especially for office users
This is just one of many areas where Teams fails horrible.
I always wonder if someone really, actually sat there, looked at it and said: 'yup, thats good, lets do it this way'... and its not only the search feature - like with so many other things that are broken it makes me feel like noone on the development team ever wasted a thought on usability. Or speed.
this is an area where teams fails, makes history unusable.
This chat search desperately needs improved. Now that we've rolled Teams out as an organization and told everyone the chat is kept indefinitely, turns out it's nearly impossible to search for and browse to the section of chat history you want to review. The loading of the history is extremely slow and the endless scrolling to get where you need to be is not at all acceptable.
isn't there an 'F' key (F1, F2, F3, etc) that allows your to search any and all logs???
I saw it about a month or so ago and can't find it...
Thanks for your efforts
I spent 30 minutes just to scroll from july to january. Imagine that!