Transfer active call between devices
Transfer an active call in Teams from my phone to my desktop and back. This for comming back at the office or leaving the office.
We are excited to announce this feature is now available for the public. To learn more, please visit https://support.microsoft.com/office/join-a-teams-meeting-on-a-second-device-c28e7407-183b-46ea-ab17-2212700e5f41.
195 commentsComments are closed
Mike Guerrieri commented
Agree this features needs to be supported. Zoom does this very easily. Hard to convince clients to switch to Teams when the functionality is so lacking compared to Zoom.
Aaron Marks commented
Please solve this by incorporating the companion device functionality for 1:1 calls that already exists for Meetings. I regularly need this when I answer calls quickly on my Teams Desk Phone or Teams Mobile Device and then later realize that I want to switch to my headset that is connected to my computer or share/view a screen through my computer.
Back in the day with SfB this wasn't a problem from my desk phone because of BToE, but the companion device functionality would be superior to what we used to even have with BToE.
I use call park feature. I park the call on a device and I pick up it from another device...
Standard Forge commented
This would be a godsend feature. Running a remote business, being able to hand-off a call—mid-conversation—from my cell to my desktop (or other device) would single-handedly be one of the most game-changing features available on Teams vs. other competing services. This also must include handing off calls regardless of call type (such as Teams-to-Teams, PSTN, etc).
Joel Harris commented
This is a base feature in SFB which is a must have in migrating people to Teams Calling.
Lisa Veneri Stewart commented
I use the "Call me at" option in SFB all the time. Sometimes I just prefer the audio portion of the SFB meeting to be on my cell phone. When I join the meeting I can select "Call me at" and select my cell phone number. The meeting calls my cell and I can be on the call and at the same time on my computer participating in the meeting.
If I need to leave while I'm in the meeting, I can also "TRANSFER" calls from SFB meetings from my computer to my cell and continue in the meeting seemlessly.
We really need this ability as we are almost an entirely a mobile workforce who uses SFB PSTN.
It would be great if there where a possible handover a Teams Meeting to Teams running of the mobile phone and from the phone to the desktop client.
So I can eg. join a meeting with the app in the car and continue on the desktop after reaching the office. The greatest experience would be if I can continue using the same Bluetooth headset after the handover.
Would also be nice to be able to view a shared screen from an alternate device during an active call.
Dan M commented
Please merge this with the many other similar requests
i would like the ability to transfer a video or audio call to my mobile app in case i need to leave the office but still want to finish the conversation.
This is a key feature to be able to transfer a call to my mobile to take a sensitive call away from my desk.
Stephen Cunliffe commented
I have Teams on my phone and PC. When I get an incoming call request - I answer on my phone as it is the most intuitive device to take a call. However if the person is calling me because they want to go over something technical and wants to share their screen... I'm stuck. I end up having to tell them to call me back, and this time I will answer with my PC instead (and unmute my mic/speakers) so that I can view their desktop. It would be super awesome if there was a "call in progress" on my phone, if the desktop UI showed an option to join in with the "shared" screen if the caller starts doing so.
I would love to able to be able to answer a call on my mobile and seamlessly transfer it to my softphone/desk headset when I sit back down at my desk. Or vice versa.
Sergio Nesbitt commented
Need the ability to switch from one client to another seamlessly with a button. Mobile and Desktop client should sync up to show if you are actively in a meeting and should be able to do a handoff between any client without a hiccup.
Michael Kulpa commented
Further to this, I had a situation where I wanted to be on the call from my cell phone but share a desktop from the desktop app.
Obviously this get's quite complicated very quickly but if it was possible to conduct a call on one device while sharing a desktop on another that would be very impressive.