Transfer active call between devices
Transfer an active call in Teams from my phone to my desktop and back. This for comming back at the office or leaving the office.
The team has begun working on this feature. We’ll update as we have more details to share.
Unfortunately, you cannot transfer a call to yourself, so that suggestion will not work. Nor was i Able to find a PARK feature, so strike 2. It's nice to see that they are working on it (as of 01/14/2020)! Gee, it's only been 9+ months...
AND YES, I see that she posted that it is "on backlog"! What does that even mean? If folks have been asking for this for 3 years, doesn't it deserve some attention?
You'll be able to do this the following way:
1.) Inform the call partner about the transfer to the other device
2.) Transfer the call and select your own account/number
3.) Pick Up the call on any device you would like to
It's just a workarround, but it works!
Pistle Jumbo commented
in your call window and select "Transfer". You then have the option to transfer immediately or consult first as you would with the desktop client. Then type the name of the person you want to transfer the call to, then select them. Click Transfer and you're done.
you can just park the call and then pick it up on the other device (probably someone else has already mentioned this)
Thomas Hurst commented
Can't this be worked around by simply joining the call on both devices, then leaving the call from the desired device? That's how I've achieved this idea using the existing Teams clients on my phone and desktop, at least. Just my $0.02!
Bill G commented
Having the ability to switch an active call from my phone to my desktop, or vice versa, would be great. I already use both devices simultaneously for meetings, but haven't been able to "move" a call back and forth as needed. Mobile device screens make it exceedingly difficult to see data on screen shares, so answering a call on my phone, then having the ability to take that to the desktop app would be very useful.
Also would like to know if there's a roadmap to be able to port numbers from current provider to Teams?
9 months later, any updates.
Bronson Coutts commented
Wow, thankfully! The team's team must be working hard to dev and deploy as much as they have so rapidly! Keep it up though please! There's still a ways to go before the product is competitive in all events with its rivals. Next for me would have to be dialler functionality (at least on android and in Windows). I need to find the user voice, but I am amiss that Teams isnt setup as a dialler on Android or in Windows for protocols like tel: or sip:etc.
Skype did this years ago. What's the delay?
Sharing a useful YouTube example for seamless switching from desktop to mobile: https://www.youtube.com/watch?v=hHxoJabmYTA
Mo Benyounes commented
When I initiate a microsoft teams chat on my desktop app with a coworker, his/her reply goes to my phone app instead of my desktop app where it originated. How can I prevent this?
Christopher Woodward commented
8 months and still not here? This would be very nice.
Allen Yu commented
It's important for us to transfer the call from a Teams desk phone to a computer, vice versa.
Being able to transfer calls back and forth seamlessly between the desktop app and phone app would be so helpful. Even for small things like I'd like get up from my computer and walk to the printer and back without the caller even noticing.
Roberto Acuña commented
Still not an ETA.
A workaround is to ask via chat to the host and ask for a link to join from other device
Jacob Hendrix commented
I will echo the PLEASE on this. It is much needed. Thanks!
Lusk em commented
Would add that transferring calls isn't the full solution. Joining from two devices at the same time is. For instance using phone (or a laptop) for speaker and microphone, while sharing screen from desktop. Possible to do in meetings by joining from both devices, but doesn't seem to be possible in a 1-to-1 call.
Typical situation: Get a call from a colleague, pick it up on the phone. During the conversation I need to share something on my desktop screen with my colleage.
Aaron Glover commented
Any ETA on this? There hasn't been an update from MSFT for a long time on this.
I can do this for Meetings by simply joining from the other device but desperately need this for active calls.
Will this feature include voice calls received using the Teams Phone system too?