Transfer active call between devices
Transfer an active call in Teams from my phone to my desktop and back. This for comming back at the office or leaving the office.
Jan Willem Heuver
shared this idea
This feature is on the backlog. We’ll update when we have more details to share.
~Alex
14 comments
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Ralphie
commented
Any updates on this?
"Transfer an active call in Teams from my phone to my desktop and back. This for coming back at the office or leaving the office."
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Ricardo
commented
it will be very useful the idea of pick the call from the mobile and share the screen from the computer!
But at least, transferring the calls between mobile and computer!
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Anon
commented
We are sold Phone System listing this as a feature that is part of it and it is not available. I'd had enough of that after 30 months and put a call in that was escalated to a developer lead to address this, so if this impacts you, I suggest you put a ticket in as well to ensure it gets addressed.
Thanks
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Mike Guerrieri
commented
Agree this features needs to be supported. Zoom does this very easily. Hard to convince clients to switch to Teams when the functionality is so lacking compared to Zoom.
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Aaron Marks commented
Please solve this by incorporating the companion device functionality for 1:1 calls that already exists for Meetings. I regularly need this when I answer calls quickly on my Teams Desk Phone or Teams Mobile Device and then later realize that I want to switch to my headset that is connected to my computer or share/view a screen through my computer.
Back in the day with SfB this wasn't a problem from my desk phone because of BToE, but the companion device functionality would be superior to what we used to even have with BToE.
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Giorgio
commented
I use call park feature. I park the call on a device and I pick up it from another device...
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Joel Harris
commented
This is a base feature in SFB which is a must have in migrating people to Teams Calling.
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Lisa Veneri Stewart
commented
I use the "Call me at" option in SFB all the time. Sometimes I just prefer the audio portion of the SFB meeting to be on my cell phone. When I join the meeting I can select "Call me at" and select my cell phone number. The meeting calls my cell and I can be on the call and at the same time on my computer participating in the meeting.
If I need to leave while I'm in the meeting, I can also "TRANSFER" calls from SFB meetings from my computer to my cell and continue in the meeting seemlessly.
We really need this ability as we are almost an entirely a mobile workforce who uses SFB PSTN.
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Anonymous
commented
Would also be nice to be able to view a shared screen from an alternate device during an active call.
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Dan M
commented
Please merge this with the many other similar requests
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Anonymous
commented
This is a key feature to be able to transfer a call to my mobile to take a sensitive call away from my desk.
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Stephen Cunliffe
commented
I have Teams on my phone and PC. When I get an incoming call request - I answer on my phone as it is the most intuitive device to take a call. However if the person is calling me because they want to go over something technical and wants to share their screen... I'm stuck. I end up having to tell them to call me back, and this time I will answer with my PC instead (and unmute my mic/speakers) so that I can view their desktop. It would be super awesome if there was a "call in progress" on my phone, if the desktop UI showed an option to join in with the "shared" screen if the caller starts doing so.
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Kurt
commented
I would love to able to be able to answer a call on my mobile and seamlessly transfer it to my softphone/desk headset when I sit back down at my desk. Or vice versa.
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Michael Kulpa
commented
Further to this, I had a situation where I wanted to be on the call from my cell phone but share a desktop from the desktop app.
Obviously this get's quite complicated very quickly but if it was possible to conduct a call on one device while sharing a desktop on another that would be very impressive.