Transfer active call between devices
Transfer an active call in Teams from my phone to my desktop and back. This for comming back at the office or leaving the office.
We are excited to announce this feature is now available for the public. To learn more, please visit https://support.microsoft.com/office/join-a-teams-meeting-on-a-second-device-c28e7407-183b-46ea-ab17-2212700e5f41.
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So for meetings this is resolved but for a normal voice call it is not.
You can transfer a live call from your desktop client to your mobile client.
You cannot transfer from the mobile client to the desktop client.
You do also need to use the transfer feature and not like meetings where you get a popup asking if you wish to move the meeting to this device.
Tested on Android.
Carmen Bingham commented
Any update on this feature - I noticed it once also and was delighted to see the option! However, I can no longer find it.
Particularly with today's working environment, it would be very helpful to have this feature working permanently. Our office uses Teams to communicate regularly so I often have my phone on me while walking my dog during the day. When I return to my home, having the ability to transfer the call to my desktop would be helpful particularly since our team works on a lot of grant documents. Now when I am on the mobile app and we need to work on a document, I have to hang up and have someone request me to rejoin.
Richard Collette commented
This actually appeared for me one time. I was on the phone, joined the meeting on the app, and it prompted me to transfer/end the phone instance. I REALLY liked that. Had not even thought of that as a possible feature.
It never occurred to me that this wouldn't be a feature until I tried to do this very thing just this morning. In the middle of a presentation on my MacBook Pro (I wasn't the presenter) I needed to pick up and go. So I launched Teams on my iPhone on the way out the door expecting to see an option to join an ongoing meeting. I was sure it was me just not being able to find the right button and after some research, I came across this page. Basically, learning that the feature does not exist! Seems like something that would've been added a long time ago.
Pierre F commented
Please keep the "muted" status when transferring between devices!
Indra Yana's comment was a lifesaver. It really does work to make some comment in the call chat (even just a . or something) -- then the call will show up on the other device (and you can delete the comment)
Indra Yana commented
The simplest way to do this, is through chat...lol.
Let say u'r on an active call on phone but the meeting doesn't appear in your desktop.
Type something in the chat room of active call. Then the room will appear on your desktop, join from your desktop and leave from your phone.
It'll probably be 2021 before we see this feature roll out. Should have come standard out of the box.
Unfortunately, you cannot transfer a call to yourself, so that suggestion will not work. Nor was i Able to find a PARK feature, so strike 2. It's nice to see that they are working on it (as of 01/14/2020)! Gee, it's only been 9+ months...
AND YES, I see that she posted that it is "on backlog"! What does that even mean? If folks have been asking for this for 3 years, doesn't it deserve some attention?
You'll be able to do this the following way:
1.) Inform the call partner about the transfer to the other device
2.) Transfer the call and select your own account/number
3.) Pick Up the call on any device you would like to
It's just a workarround, but it works!
Pistle Jumbo commented
in your call window and select "Transfer". You then have the option to transfer immediately or consult first as you would with the desktop client. Then type the name of the person you want to transfer the call to, then select them. Click Transfer and you're done.
you can just park the call and then pick it up on the other device (probably someone else has already mentioned this)
Thomas Hurst commented
Can't this be worked around by simply joining the call on both devices, then leaving the call from the desired device? That's how I've achieved this idea using the existing Teams clients on my phone and desktop, at least. Just my $0.02!
Bill G commented
Having the ability to switch an active call from my phone to my desktop, or vice versa, would be great. I already use both devices simultaneously for meetings, but haven't been able to "move" a call back and forth as needed. Mobile device screens make it exceedingly difficult to see data on screen shares, so answering a call on my phone, then having the ability to take that to the desktop app would be very useful.
Also would like to know if there's a roadmap to be able to port numbers from current provider to Teams?
9 months later, any updates.
Bronson Coutts commented
Wow, thankfully! The team's team must be working hard to dev and deploy as much as they have so rapidly! Keep it up though please! There's still a ways to go before the product is competitive in all events with its rivals. Next for me would have to be dialler functionality (at least on android and in Windows). I need to find the user voice, but I am amiss that Teams isnt setup as a dialler on Android or in Windows for protocols like tel: or sip:etc.
Skype did this years ago. What's the delay?
Sharing a useful YouTube example for seamless switching from desktop to mobile: https://www.youtube.com/watch?v=hHxoJabmYTA
Mo Benyounes commented
When I initiate a microsoft teams chat on my desktop app with a coworker, his/her reply goes to my phone app instead of my desktop app where it originated. How can I prevent this?