Audio call recording in Teams
How about recording an audio call when initiating a Teams call, similar to how Skype for Business does ?
For organizations that need call recording for compliance purposes, admins can set via policy. To see how this works for calling and meetings, please see https://docs.microsoft.com/MicrosoftTeams/teams-recording-policy.
1:1 convenience recording is currently on the teams backlog. We will share an updated here as soon as it is available.
Alan H commented
I know MS are developing this. Could you please find out the latest on this. This is a critical piece for our Telephony place.
Can you comment on two fronts
1) Recording normal Teams calls but also the Telphony Teams Call recording.
We would like to know the status on both of these.
Needed for legal requirements from many customers..
This post is almost a year old, any update/ETA?
Crucial functionality. Please add.
We want to use this with Call Intelligence in the Dynamics 365 Sales Intelligence package, but ironically we cannot configure our Microsoft Teams phone system to record calls for processing by another Microsoft product.
Customer requires this for compliance purposes. When do they expect to have this accomplished? 1
Dillon Wood commented
Significant need for compliance
Same here for certain users
its, for compliance and legal purpose, the only thing missing for us to switch
James Wrubel commented
It would be tremendously helpful and beneficial to have that feature and option
Please let me know when that will be available ?
+1 for this, we have multiple customers who need this for compliance. Can't expect customers to move from Skype to Teams without this.
Dillon Brown commented
Our organization is having difficulty following MS's rule of recording support calls due to this missing feature.
Jake Laurie commented
This a key requirement for some of our users, especially those working with the public.
Is there any update on when this will be developed / rolled out?
Jared LaMunyon commented
Yes this is needed very much for us.
Jared LaMunyon commented
We really need the ability to record all calls in teams on demand. We have all posted notices that it can be recorded and so would like to keep that if we move to teams. This is all that is holding us back.
Nick Stewart commented
Really need this; setting to auto record any teams meetings that take place at the org level
We are using the Microsoft Phone System cloud based solution for Teams. Microsoft has a product to provide call intelligence (analyzing .mp3 or .wav) but Teams/voice PSTN in/outbound calls cannot be saved into Azure. :(
We need this feature badly...
rolf karneman commented
If anyone on Microsoft is reading this you should use the advantage of customer feedback. we really want this.
any updates on this?
+1 for this