Audio call recording in Teams
How about recording an audio call when initiating a Teams call, similar to how Skype for Business does ?
Murali
shared this idea
For organizations that need call recording for compliance purposes, admins can set via policy. To see how this works for calling and meetings, please see https://docs.microsoft.com/MicrosoftTeams/teams-recording-policy.
1:1 convenience recording is currently on the teams backlog. We will share an updated here as soon as it is available.
123 comments
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Let's Talk /IT
commented
go go go!!!
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Mikael Andersson
commented
@linus PSTN recording is still not included.
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Linus Cansby
commented
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Daniel Tran
commented
It would be great if this feature is available! Then we can move our contact center to Teams.
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Richard Willis
commented
Hi - We have been waiting for this feature for many months now. Is there any information about a release date yet?
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Anonymous
commented
Call centers such as ours need the ability to automatically record calls for QA purposes. I would like to see this feature added to all users in a call queue. Please add this feature.
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Anonymous/
commented
No. It should not be added as many employers have evil minds and its a risk for the personal privacy of employees. They will be listening all the day to private calls of the employees and creating issues for them. Call recording is illegal against the law in many countries.
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Jack Wicks
commented
Is there any update on the external recording features? Are you able to provide any rough timeline for when we might have this available?
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ben rooke
commented
I can record 1 - 1 calls with team members but not external number, such as a mobile...
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Carl-Fredrik Persson
commented
I have record options in 1-1 calls.
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Anonymous
commented
I work for a government agency. We like teams internally for a variety of reasons. However, sometimes some of our meetings must be open to the public. We can't add "barriers" to access, so if we needed people to send us a request and then "invite" them, that would be a barrier. Is it possible to add some type of public meeting link that would allow people to see and hear the meeting? If they could comment, that would be a plus but we'd need to be able to control that, of course.
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Anonymous
commented
This is a must have for Health Care Companies! Is there a timeline of when this phone recording feature be available in Teams?
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Anonymous
commented
Any update on compliance recording? Why partner with 3rd parties - seems crazy to do this when most of what the 3rd party is powered by Microsoft ecosystem!
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Simon Brothwood
commented
I have several clients who want to move to Teams and Business Voice but cannot do so until call recording is available, this is critical and a massive missing element.
Please provide some details on when it might be avilable.
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Jamie
commented
This is an essential and is the reason our company is not using business voice. If this was on, we would have bought in today.
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Kheen rui Koh
commented
Calls should be able to record for Peer to Peer as well as it might be official.
Since there is already a recording feature available in a conference mode, what is the timeline to integrate this feature for non-conference mode?
Thanks.
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Marisa
commented
Can you record a call without the other person knowing?
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Millière Gaël
commented
Please also in Private Channel :)
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Al D.
commented
Adding voice recording and transcripts for out going and incoming calls will be a great help.
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Anonymous
commented
Fully agree, with this product, I could get the Voice licence and use TEAMS for a lot more within the entire business It would also be a great option for small businesses. Please consider!
