Audio call recording in Teams
How about recording an audio call when initiating a Teams call, similar to how Skype for Business does ?
Murali
shared this idea
For organizations that need call recording for compliance purposes, admins can set via policy. To see how this works for calling and meetings, please see https://docs.microsoft.com/MicrosoftTeams/teams-recording-policy.
1:1 convenience recording is currently on the teams backlog. We will share an updated here as soon as it is available.
146 comments
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Jason Stout
commented
Definitely need a native first-party solution. This is another one of those essential features that Business Voice is lacking. I will say, however, that MS has been adding some of these essential features, like voicemail-on-busy. Maybe they'll get this added soon too. No phone system should exist today that does not offer call recording natively.
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Anonymous
commented
This shows as released. How do I turn it on?
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=68777 -
John Berry
commented
As of April 28, 2021, Microsoft 365 Roadmap feature ID 68777 states the following:
Description: Microsoft Teams: 1:1 PSTN Call Recording
Status: In development
Release: June CY2021https://www.microsoft.com/en-us/microsoft-365/roadmap?featureid=68777
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Amit Kumar
commented
Has there been any update on when will PSTN call recording in Teams be available?
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Charles
commented
Definitely need a first-party solution. We'd just like to record our employees interactions with patients. Connecting a third party call recording solution is too costly.
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Hacene
commented
This is a must for our customers in the Legal field. I can't believe Microsoft doesn't have it in their Roadmap.
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Anonymous
commented
We need the ability to disable the recording announcement when recording. We are in a 1-party jurisdiction, so there is no legal requirement for an announcement. There's no reason this can't be controlled with a policy. If users moving between jurisdictions is a problem, it could be controlled by location and limited to IP phones (which are unlikely to move around and which require a location in the admin settings).
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Mark Lomas
commented
The policy-based approach to call recording simply makes the use of Microsoft 365 Business voice too costly for SMBs who need call recording. Requiring a third party solution just adds cost, and makes competing solutions that include call-recording as part of a single package more attractive and cost-effective. Please add a first-party solution!
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Anonymous
commented
How can we see how many call recordings have been made by users?
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FredericM
commented
you have some product like "SMARTTAP 360" (Microsoft certified) which allow you to record audio, video, sharing or IM for Teams user what ever the type of call (Teams to Teams,Conference,..) . you can record Full-Time or On Demand (stop/resume)
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Anonymous
commented
Am I getting ahead of myself getting excited for call transcripts?
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Kyle
commented
Please add this feature. For training and compliance it is critical.
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Anonymous
commented
hello, when would this feature will arrive ? We need it immediately. !
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Anonymous
commented
Need to improve recording.video recording showing expire without any msg. or alarm
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Anonymous
commented
Could you please provide an update? The last update was in June. Thank you.
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Anonymous
commented
We absolutely need this feature. We have a sales team and we need to record every call for training purposes.
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Anonymous
commented
need a way to automatically invite bot to 1:1 call through policy based recording.
As the examples on git does not have callrecording project included as per description.
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Anonymous
commented
Problem is no buddy reply on this forum. Then I don't know why Microsoft have provided this facility.
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KR
commented
Need a way for meeting or call organizer to disable recording
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Anonymous
commented
Any update regarding 1:1 compliance based call recording?