Access to Team chats for external Skype users.
Cannot add external Skype for business users for collaboration in Teams
Just read through the Teams roadmap and it's insane to me that this issue has been going on so long and doesn't get priority. Pretty much any business previously using Skype has external contacts and they're by their nature...external. They can't be compelled to migrate to Teams.
It really doesn't matter how good Teams is in any other regard until this is solved because the only choice it now offers is between using Teams AND Skype or Skype alone.
We need full interoperability between Teams and Skype (and Skype for Business), meaning group chats, screenshare, group calls, adding by Skype ID, merging contacts.
It's also maddening because it makes zero business sense. Network effect will be the biggest predictor of success and legacy Skype use is the one massive advantage MS have. They paid $8.5B to get it but are not using it. Really they should push everything else on the roadmap and muster their entire development effort around delivering this as first priority.
Can not send message to skype user form teams.
We would like to communicate with external skype users who are not business users.
I think that It would be nice to able to quote phrases like in the desktop app as in the movil app.
Craig Meyer commented
It would be nice to be able to add external users (that use Teams app) into a group chat as well. not sure if this is part of the thread, but this is an important workflow.
Dan Hirth commented
I need to collaborate with b2b users that aren't using Teams (but the have consumer Skype). Is my best option to go to Zoom?
Marc Winter commented
There are two issues that make Teams unusable as external communcation solution:
1.) (as requested by most comments here) we need to be able to communicate to external Skype (and Skype for Business) Users directly and without having to add them as guests and making them switch tenants when they want to see what's happening.
2.) the same - and even more so - goes for external Teams users. This tenant-switching nonsense could be - at best - seen as poor workaround, but NEVER as a valid solution!
Mahesh Nair commented
Many of our customers are using Normal Skype and we need an option for them to access us through our official Skype which is Skype for business. We can't expect all of our clients to use Skype for business in their organisation. It would be ideal if we have such an option in our office 365 pack for business.
Eduardo Romero commented
We need to add external Skype users, many customers only use that kind of accounts. Do you know when is's gonna be ready?
Martin Dalle Mura commented
Someone knows about new updates to Teams in this topic? when can add a external Skype users (not corporate Users....)???, real S4B, include Hangout, Skype Free, External AIM, etc... ..... regards...
Some of my users will be okay with Teams; the OneDrive files and other cloud storage are accessible. Some want to add their personal OneDrive and that does not appear possible. The contacts populate okay and the phones work. There is no Skype search and questions around external contact inclusion abound. There is concern around Meetings and integration with Outlook. Outlook Groups add easily but not automatically. We used to be able to drill through to individual contact cards and even update the Outlook contact. If Teams does that, I have yet to discover it. I know, spaghetti, spaghetti, all over the place; and we get to look forward to MS upgrades. And I just talked one of my clients into moving to 365 because skype4b was so useful among other productivity apps.
skype for business can add external "Skype" user. Teams can't
Axel Pawlowsky commented
Team is rubbish!!! To speak with the world it is absolutely necessary to use Team with normal Skype users.
Kurumsal skype müşterilerimiz ve iç ağımızla iletişimde olmak için seçtik şimdi teams bu hizmeti vermiyor. :) gülmemek elde değil. Microsoft a olan ilgim kırıldı. lütfen biran önce düzeltin.
Sean Kearney commented
BTW.... I *DO* really like Teams.... I just want to see a lot more "Seamless". Imagine if you are NOT a tech.... a regular human (think somebody's Grandfather who hasn't touched technology). Test like that.
Seems silly but I have to do the same thing when I explain technology to non techs (oh right... this only makes sense to me because I think this way) :)
Sean Kearney commented
Big challenge is If you are "Teams" formerly "S4B"
Cannot initiate conversation to S4B customers
Joining a S4B meeting is a manual and painful process for customers if they are on Teams
If you have S4B on computer (Most Office 2016+ customers do) it defaults to full client but does not work properly.
Process needs to be more seamless.
Mehmet ACAR commented
We need to chat or video conference with external Skype users. In the current situation we should use different accounts and different applications for this process.
We used Skype for Business to stay in contact with our customers using regular Skype. So this is gone now and with this our Surface Hub is now unusable... We really need to have this feature included in Teams, so that we can communicate with regular Skype users!