Access to Team chats for external Skype users.
Cannot add external Skype for business users for collaboration in Teams
Marc Winter commented
There are two issues that make Teams unusable as external communcation solution:
1.) (as requested by most comments here) we need to be able to communicate to external Skype (and Skype for Business) Users directly and without having to add them as guests and making them switch tenants when they want to see what's happening.
2.) the same - and even more so - goes for external Teams users. This tenant-switching nonsense could be - at best - seen as poor workaround, but NEVER as a valid solution!
Mahesh Nair commented
Many of our customers are using Normal Skype and we need an option for them to access us through our official Skype which is Skype for business. We can't expect all of our clients to use Skype for business in their organisation. It would be ideal if we have such an option in our office 365 pack for business.
Eduardo Romero commented
We need to add external Skype users, many customers only use that kind of accounts. Do you know when is's gonna be ready?
Martin Dalle Mura commented
Someone knows about new updates to Teams in this topic? when can add a external Skype users (not corporate Users....)???, real S4B, include Hangout, Skype Free, External AIM, etc... ..... regards...
Some of my users will be okay with Teams; the OneDrive files and other cloud storage are accessible. Some want to add their personal OneDrive and that does not appear possible. The contacts populate okay and the phones work. There is no Skype search and questions around external contact inclusion abound. There is concern around Meetings and integration with Outlook. Outlook Groups add easily but not automatically. We used to be able to drill through to individual contact cards and even update the Outlook contact. If Teams does that, I have yet to discover it. I know, spaghetti, spaghetti, all over the place; and we get to look forward to MS upgrades. And I just talked one of my clients into moving to 365 because skype4b was so useful among other productivity apps.
skype for business can add external "Skype" user. Teams can't
Axel Pawlowsky commented
Team is rubbish!!! To speak with the world it is absolutely necessary to use Team with normal Skype users.
Kurumsal skype müşterilerimiz ve iç ağımızla iletişimde olmak için seçtik şimdi teams bu hizmeti vermiyor. :) gülmemek elde değil. Microsoft a olan ilgim kırıldı. lütfen biran önce düzeltin.
Sean Kearney commented
BTW.... I *DO* really like Teams.... I just want to see a lot more "Seamless". Imagine if you are NOT a tech.... a regular human (think somebody's Grandfather who hasn't touched technology). Test like that.
Seems silly but I have to do the same thing when I explain technology to non techs (oh right... this only makes sense to me because I think this way) :)
Sean Kearney commented
Big challenge is If you are "Teams" formerly "S4B"
Cannot initiate conversation to S4B customers
Joining a S4B meeting is a manual and painful process for customers if they are on Teams
If you have S4B on computer (Most Office 2016+ customers do) it defaults to full client but does not work properly.
Process needs to be more seamless.
Mehmet ACAR commented
We need to chat or video conference with external Skype users. In the current situation we should use different accounts and different applications for this process.
We used Skype for Business to stay in contact with our customers using regular Skype. So this is gone now and with this our Surface Hub is now unusable... We really need to have this feature included in Teams, so that we can communicate with regular Skype users!
i need to chat with costumer user, not we are not just b2b but b2c too
Anyone have any info on this? Forced fix via powershell or anything like that?
Hai Tan Nguyen commented
I need to chat with external Skype users!!!!
And there are far more votes for the related issue here too:
Roberto Cocchiararo commented
How is it that teams can’t CHAT with externals (Skype, S4B or Teams) if there are options on the admin panel to enable that?
Currently in Teams, there is no option to chat with internal on-prem skype/lync users aswell. This is stopping us from modifying TeamsUpgrade policies for our users.