Sound is too low and other sound problems
The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.
Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
In addition – on commercial skype you could actually set sound notification channel or chat by channel or chat. Some things you want the bing – others it is just an irritant.
With all the different apps on the phone being able to customize the notification sound is important to ensure that my team can reply quickly.
Please make calls have a ringing sound, so I know a call is coming through.
It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.
This item is still under review. I’ll keep following up with the feature team and sharing all your feedback.
Bruce Buckland commented
I have loss of hearing and though I wear hearing aids , the notification tone/sound is inaudible to me . The ability to change it to something I can hear is of the upmost importance
Tim Huffman commented
It's a little disturbing that MS replaced Skype with Teams, is making that mandatory, and STILL ignoring a top user complaint for over a year.
Chris Braley commented
We need to be able to do the following:
* Adjust the sound volume.
* Change the sounds.
* Adjust the toast messages to stay up and the time in which its displayed
Nathan Tiemeier commented
With MS Teams Is seems ridiculous that there is no volume control or notification options..at all. Skype is easy to hear but with MS Teams, missing messages due to the low tone notifications is not acceptable; some of us don't hear those tones well. This should not be that difficult to integrate some form of control over this. Versatility is MUCH needed.
This is a must-have feature, else people will not use it.
Kal Attar commented
Now that we can't use Skype for Business we are forced to use Teams for IMs. The volume is so low that it is unusable. Please have an option to increase the volume and possibly change the notification tone.
C'mon! this is basic stuff guys! Please get this done.
How many votes are needed to get this basic feature implemented?
Timmothy Frink commented
My team members have been asking for this. One is not always glued to the screen and need to be able to hear notifications.
Don't hold your breath. Microsoft never makes changes that users want, they think they know what is best for you.
We've been using Teams for about 5 months now, and sound is the single reason we HATE it.
I might be great for managers and executives who just check in from time to time - but in a front-line environment where this is a tool used real-time for a large group of people, it's horrible.
Sound is too low no matter how you adjust it and messages are not being attended in a timely manner.
Sound randomly stops working all together for no reason and only rebooting PC will resolve.
This matter has supposedly been under review with developers for more than 6 months now with no updates or resolution, so I guess it's not too important that we be able to use the program effectively.
Considering a return to S4B.
Looks like the last update is almost 6 months old any additional feedback here; as we prepare to move off of S4B to Teams this is the biggest detraction we hear from our end user community.
mr no commented
The notifications are horribly problematic for this program. We were forced to switch from Skype to Teams and are regretting it already. No one can hear when they receive a message. MS says they have been working on this for a long time. How hard is it to add a feature allowing for a different notification sound? Not worth the switch.
I've been missing important messages because I can barely hear the message notifications even when the sound is up all the way! Please update this asap. Make the sound louder/adjustable!
Sep 9, 2018 is the last time the admin responded to this request. Is there any timeframe yet? The notification sound in Teams is ridiculously quiet and 90% of the time, I have no idea I have a message until I actually LOOK at Teams.
We have users, in our company, who are not sitting in front of their computers, so they are reliant on loud tones for chat notifications for example. Otherwise they are not able to respond in a acceptable time.
This makes it necessary to be able to change or adjust the notification sounds.
This is a basic feature which should be in the app from the beginning, deeply disappointed.
Please provide the ability to increase the volume of the notifications sound. It is currently so quiet as to not be useful.
Need sound louder or at least address when expected fix date will be
is half a year enough for analyzing such an obvious feature to add??