Sound is too low and other sound problems
The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.
Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
In addition – on commercial skype you could actually set sound notification channel or chat by channel or chat. Some things you want the bing – others it is just an irritant.
With all the different apps on the phone being able to customize the notification sound is important to ensure that my team can reply quickly.
Please make calls have a ringing sound, so I know a call is coming through.
It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.
This item is still under review. I’ll keep following up with the feature team and sharing all your feedback.
Andres Marquez commented
Chat alert audio is too weak and if I'm really focused on another task or looking at another monitor where the pop-up notification window appears I lost communication, please enhance this feature ASAP.
Hans Erik Jensen commented
Where are we with the review of this feature request? Our organization is moving over to Teams from Slack, and Slack has amazing capabilities for customizing audio and notifications. This has been a major regression for our users, many of whom work remotely and rely on audible notifications (think LOUD) from this primary communications medium (i.e., Teams) to make them aware of critical updates, notifications (e.g., from alerting systems or our ticketing system where we have connectors/bots), and conversations.
Please provide an update on this feature topic.
Cheri Kivisto commented
seriously. I can't use it if I can't hear it. This is pretty important if you want users adopting this.
Looks like Warren's follow up is on an annual basis.
Does anyone know the sound file name and location so I can change the sound file itself? Perhaps that would work.
If I had the file name and location, I could change the file to one that worked for me. Alas, I have looked through all the installation files and have not yet found it.
Anyone with better skills than me know the file name and location?
Yes Yes Yes Please Please Please
Please give us the capability to customize the soundbite for Team's chat notification. I have missed the notification sound a few times already, usually when I'm not looking at the screen, because the sound is too dang subtle and not persistent, and the notification banner doesn't flash or make itself obvious.Why is the MS coding team dragging their feet on this issue?
Maybe I can find a hack for this.
Please fix this issue on priority.
I want to turn off the sounds in conference calls. It's so annoying to hear people dropping in and out the whole call. Can there just be a call log history to show who's in and out?
Jumping on this bandwagon. Like others, I feel that the sound that Teams uses in inadequate. Last admin response was over 10 months ago. Since Skype for Business is "going away" in the near future, I would think that Teams support would be a little more on the ball with a sense of urgency?
Definitely need better sound options, especially for priority notifications? Knock me off my chair when I get one, it's a priority!
We need to notice when we have a Teams message, sounds need to be adjustable to be louder and ideally having the icon flash -- or otherwise draw one's attention visually -- would be great. Skype worked great, Teams is a total disappointment so far - no one seems to notice that I've "same-timed" them.
Please make this a priority, speed up the process of fixing it! Just knowing it is "under review" doesn't provide any assurance of a speedy fix. Thanks much.
One other point about sound, for some reason during Teams call my headset volume is painfully loud. It's on the lowest setting but I can hold my headset away from my ear and still clearly hear the discussion. This happens only on Teams calls. Volume controls for calls are a must, please.
Communication is a vital part of our business, including after hour notifications and where we cannot customize the sounds to properly alert us, we cannot be successful. TEAMs does not work for a communication solution for this feature alone. With the number of users requesting this change, it should be a priority to address. What will it take for this feature to move past the “review” process?
still under review? It's horrible to work with Microsoft Teams without sounds for new messages.
Skype was better for this. So I think to use another application to discuss with my team, I'm really disappointed from microsoft .
All this time, anyone can adjust and add somme sounds in Teams??????
Unless I am at my computer I no longer become aware of an incoming call. I used to use Skype and the ring volume was great (never a problem). Why such a disparity between the ring and voice volume? So now I am considering a work around for my internal team. Initially the call needs to be made with Skype so that my people hear it then hang up and then use Teams now that I have their attention. So Stupid and easily fixed, I might add.
It should be allowed to control the sensitivity of the micropone wihtin the APP, as in Skype.
Also we should be able to allow the sounds of notification, example a call, on speaker and separate the communication device. The option is ready with windows, but cannot be used on TEAM.
What is the name and path of this sound file please? And the file extension if it's something else than .wav or .ogg ....
Why is this still under review 2 years later? At least people have snail mail to fall back on since we can't hear chat notifications!
Darin Hamilton commented
I have to agree with these comments. We just switched to Teams from Skype and I can not hear the notification from chats or calls. It tone is so subtle and quiet, I just can't hear it. I will miss all of my calls and messages unless my eyes are glued on the corner of the monitor on which the banner appears.
I hate this conversation! Manager – “Are you there?” … “Did you get my message?” … “Why are you not replying?” … “What is going on?” … “RINNNNG”. Me – “Sorry I was talking to someone else and missed the Teams notifications”. Please fix this soon! The sounds for new chat messages are to low relative to other sounds.