Improve audio notifications
VOLUME: The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.
UNIQUE SOUNDS FOR CALLS VS CHATS/MESSAGES: Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
UNIQUE SOUND FOR PRIVATE CHAT: It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.
The team has updated the default sound for Teams notifications so it is more noticeable. We are in final testing, with a goal to release the new sound by the end of this quarter.
How can I hear a sound notification when someone sends me a chat? We just installed Teams and I do not hear anything when someone sends me a chat message.
Kerine van Rooyen commented
This is literally driving me nuts.
All is set to medium priority with no sound and yet this poxy notifier still dings all the time. 😡
This -I am in the process of moving my organization off Jabber to Teams and the immediate feedback is to notification volume. You can barely hear the sound even at full volume. Need louder options.
Another time that is about an entire year that we have any feedback. My lord: a simple wav/ogg or something else to choose in a mobile device, not reinvent the rocket to the moon!
I'm new to Windows, and the sheer number of programs that want to make sounds at me is actually past the point of being rude. The sounds should be off by default.
Linda Diaz commented
There is no way to manage volume and sounds for chat windows in TEAMS. It would be nice to add a sound with the banner, when a chat/reply is sent. The simple soft sound of a ping is similar to Skype. Like a default, we should be able to use a specific chime for those of us that work in multiple screens/PC's in order to know that a TEAM CHAT was sent.
The ability to change the alert sounds for desktop and mobile is crucial. I work in healthcare and the biggest complaint I get is that the sounds are too quiet. I have made a powerapp that is connected to microsoft teams. The powerapp is used to show an overview of the department and to send alerts depending on patient status. When there are status changes for a patient, depending on the status selected, it alerts either the physician or the support staff. Notifications to the individual physician to their mobile device is of the utmost importance. If they miss notifications patient care is affected.
See attachment for powerapp dashboard.
Please Please Please NOW NOW NOW
We switched from Slack to Teams, and but now we regret it just for this reason alone it seems. No one is happy, as we all have to open and close all day long of miss them all together because we can't hear them.
Can we please have some sort of sound settings and a variety of sounds! End users are complaining about missed conversations because the current sound chime is too soft.
Daddy Kites commented
There should be a number of how many notifications on the MS Teams logo in the task bar. Just like other messaging applications like for example Viber, there is a number 1, 2, 3 and so on if there is a message that hasn't been read yet.
See attached sample screenshot wherein my Viber application shows a new message that has not been read. MS Teams don't have that. Please address this as this may help us, users, to enjoy MS Teams more.
Also, there should be some sort of a sound when someone drops a message or update the Channels that you are in to.
This is my only complaint with the use of this application.
I work from a home-based office and without an adjustable sound notification of some kind- a ding or a ping-I could fail to be notified that one of my clients has become available or that one of my technicians has a question(which are usually time-sensitive).
Please find a way to make me notice this application's notifications!
PLEASE IMPLEMENT THIS ONE. This is a major issue to miss chats from customers, bosses and teammates.
Alan Whitten commented
My goodness!! This is taking a long time to review. I don't see a .WAV file anywhere with that sound in \windows that I could potentially hijack. Registry? Maybe? People are getting twitchy (action, not a chat program)
I have poor hearing and don't hear certain tones at all if there is any background noise. I have missed several chat alerts because the sound is so quiet.
I was under the impression we could continue to use Skype for Business until July but last week it was taken away. Please give us the option of changing the sound like we had for Skype.
It's unfair that I am missing important work chats, meetings and calls simply because I'm hard of hearing.
I agree. I want to be able to choose what kind of sound I hear and how loud it is. I have missed notifications because it's too quiet.
I want different notification sounds for different channels allowing me to ignore what I can ignore and really pay attention to what’s important.
Daniel Bevort commented
Please add sounds control for all types of calls, super loud when using Bluetooth headset, can't turn it down. General volume is bypassed by Teams, bad. :(
I have teams set up on a laptop so I can have the volume maxed out and still play music on my PC, you should be able to change the notification sounds like you can with Skype.
Tiffany Moreno-Pamaran commented
I have missed many Chats since the sound is so faint that would notify me. I even have the volume all the way up on my computer. Need an option(s) for sound alerts.
Jason Trumpio commented
How is it possible after over a year there still is no way to change the sound Teams makes on iOS?
In a day and age where busy people are pummeled by notifications it's insane Microsoft doesn't take this issue seriously.
It's as if the people in charge of Teams don't actually use it.