How can we make Microsoft Teams better?

Sound is too low and other sound problems


The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.


Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
In addition – on commercial skype you could actually set sound notification channel or chat by channel or chat. Some things you want the bing – others it is just an irritant.


With all the different apps on the phone being able to customize the notification sound is important to ensure that my team can reply quickly.


Please make calls have a ringing sound, so I know a call is coming through.


It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.

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Trevor Madge shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • Alan Whitten commented  ·   ·  Flag as inappropriate

    My goodness!! This is taking a long time to review. I don't see a .WAV file anywhere with that sound in \windows that I could potentially hijack. Registry? Maybe? People are getting twitchy (action, not a chat program)

  • SQuilliams commented  ·   ·  Flag as inappropriate

    I have poor hearing and don't hear certain tones at all if there is any background noise. I have missed several chat alerts because the sound is so quiet.
    I was under the impression we could continue to use Skype for Business until July but last week it was taken away. Please give us the option of changing the sound like we had for Skype.
    It's unfair that I am missing important work chats, meetings and calls simply because I'm hard of hearing.

  • Jason Trumpio commented  ·   ·  Flag as inappropriate

    How is it possible after over a year there still is no way to change the sound Teams makes on iOS?

    In a day and age where busy people are pummeled by notifications it's insane Microsoft doesn't take this issue seriously.

    It's as if the people in charge of Teams don't actually use it.

  • Jose Enrique Lopez-Esteves commented  ·   ·  Flag as inappropriate

    This is Jose Lopez-Esteves, UM Senior Locksmith :

    At University of Miami (UM), Coral Gables Campus, FL . . . We use Teams for Staff communication constantly . . . But at the Field or Exterior areas . . . We Need a Custom High Sound for TEAMS APP - Notification Alerts . . . The regular Sound are good for inside the Building or Office Areas. . .

    Any suggestion . . . Please send to :

    Thanks for any help suggestion


  • Molly Barley commented  ·   ·  Flag as inappropriate

    Ability to CUSTOMIZE SOUNDS - or independently disable them - for different FUNCTIONS please. For most messages, I don't want to hear a sound at all. I don't want my work interrupted so frequently. But I do want sound for messages sent to me from those I have flagged as critical stakeholders.
    I also want a sound to notify me of an invitation for private chat, but I want to be able to choose a different type of sound - and even different volume level - for private chat than for other types of messages.
    Please PLEASE provide a variety of sounds to choose from, and allow me to set volumes on different functions. When I'm in a noisy environment, multi-tasking while I wait for a client to respond to a proposal, I want the notification to be loud enough and different enough that it rises above the ambient noise. However, when I'm a quiet office concentrating on a particular task, I don't want to be startled by shrill noises every 30 seconds, alerting me that someone responded to a thread I started.

  • Anonymous commented  ·   ·  Flag as inappropriate

    So this has been "under review" for more than a year. It's a significant issue for a LOT of people. Is there any intention of doing anything about it vs. it permanently being "under review"?

  • Peter commented  ·   ·  Flag as inappropriate

    Yes please,

    There is no way to make the Teams notifications different on my andriod. All notifications now use the same sound including Teams (aside from customizable ones within apps that allow it, like Whatsapp)

    This has to be something that can be fixed. This must have been overlooked!? I wonder if the product manager studied other messaging apps before making this decision

  • Nick commented  ·   ·  Flag as inappropriate

    We went so far as to install external speakers, (even for laptops!) so notifications can be heard.

  • Nick commented  ·   ·  Flag as inappropriate

    ASAP Sound options and volume required for Teams Notifications

  • Barrett commented  ·   ·  Flag as inappropriate

    Was unaware this was a common pain point until I searched for it. Seems like a pretty popular feature request. Please do anything that allows us more options than a single, faint noise. Thanks!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Any updates??? We just transferred over to this and can barely hear the sound! PLEASE FIX SOON!

  • Rob commented  ·   ·  Flag as inappropriate

    This is the single reason I can't stand using MS Teams. It's basically impossible to hear notifications. PLEASE fix this!

  • Bruce Buckland commented  ·   ·  Flag as inappropriate

    I have loss of hearing and though I wear hearing aids , the notification tone/sound is inaudible to me . The ability to change it to something I can hear is of the upmost importance

  • Tim Huffman commented  ·   ·  Flag as inappropriate

    It's a little disturbing that MS replaced Skype with Teams, is making that mandatory, and STILL ignoring a top user complaint for over a year.

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