Sound is too low and other sound problems
The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.
Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
In addition – on commercial skype you could actually set sound notification channel or chat by channel or chat. Some things you want the bing – others it is just an irritant.
With all the different apps on the phone being able to customize the notification sound is important to ensure that my team can reply quickly.
Please make calls have a ringing sound, so I know a call is coming through.
It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.
This item is still under review. I’ll keep following up with the feature team and sharing all your feedback.
Checking other threads, changes to notification sounds has been "under review" since some time in 2017. Is this actually a deliverable on any road map?
Norb Kabacinski commented
+1 on Ryan's comment exactly!
Please! We need a louder chat notification sound! We were told to start using Teams instead of Skype. Im not pleased with this change due to the sound and that you cant pop out a chat to have in a small window in the corner of my screen.
Please address this soon!!
Scott Gelenberg commented
Nikhith commented · October 17, 2019 11:25 ·
It is a pity that such a basic issue exists and its even more horrible that this is under review for an year now. Come on Microsoft, this is not the first time you are building a chat application. its a basic necessity to have a notification that actually notifies. I am surprised how your QA even let this pass in the first place.
K M commented
Can someone at Microsoft please share an update on this issue? It looks like someone named Warren marked this issue as "Under Review," but that was more than a year ago.
M - M commented
We are abandoning teams for this very reason.
For this reason alone I'd prefer to use Skype for business. Doesn't MS own that too. Why not scrap this MS teams junk and just use the superior product?
Joseph Randolph commented
Agreed, we need to be able to hear the notifications. I use the chat feature with team members, as well as my supervisors, and not hearing when messages come in is a HUGE issue.
scott kramer commented
I agree with the comments below. I am hard of hearing and even at maximum PC volume I can barley hear teams. It is not usable. We are also using Jabber which I can hear at just 30% of the PC volume.
Connor Moroney commented
This needs to move up in the priority list. There are companies who are having difficulty getting employees to use teams because they don't hear their notifications.
Same complaint here, we are being forced to switch from jabber to teams and I constantly miss chats. Can barely hear the ping, very dissapointing.
Neil OHara commented
Ugh, we're being forced to Teams from Skype for Business and not having this is annoying. I don't know of a single chat app like this that doesn't have the customization of sounds as these sounds are so ignorable.
Agree 100% - switched from Skype and can't hear new chats - VERY necessary!!!
I work on 2 different computers and I have never hear a sound notifying me I have a chat message even though it is on in settings. Other coworkers say they only heard a sound of Teams is in the background. If teams is up, they don’t get one either. This needs to be changed.
Julie Ross commented
Seriously, how much time does it take to review this issue? You can see from all the comments and threads that this is a problem.
Microsoft - please fix this issue - starting to use Teams but reverting back to Cisco Jabber as I don't know when I receive a chat.
under review for over a year...it's amazing that something so simple and obvious could take a year to think about as a company.
users should be able to add specific sounds to indicate when they receive a mention or a direct message or when a specific user makes a comment these things are all easily trackable...think about it like a cell phone. I can change sounds for messages calls or specific users.
taking over a year for such a simple and in demand feature just makes you look lazy and uninterested in the features your clients need to use your software efficiently.
We´ve just rolled out 100 iPods in a production environment and the ringtone can´t be heard at all. Teams really needs the possibility to change the ringtone and adjust the volume of it.
Deploying as a POC, and the notification sound is terrible. Too brief, too low, not enough options. C'mon, Microsoft, this should be a very easy fix.
Yes, please make adjustments so the sound can be hear more audibly. Rely on sounds to provide quick responses when multi-tasking.