Improve audio notifications
VOLUME: The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.
UNIQUE SOUNDS FOR CALLS VS CHATS/MESSAGES: Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
UNIQUE SOUND FOR PRIVATE CHAT: It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.
The team has updated the default sound for Teams notifications so it is more noticeable. We are in final testing, with a goal to release the new sound by the end of this quarter.
any updates on this?
Renee Hogan commented
Add SOUND when a new message arrives EVERY SINGLE TIME, like Skype did. ALSO, Skype had a sound that indicated someone was typing a message to you as well. WE NEED THESE SOUNDS!
I agree, this is a surprising omission on the Yealink phones and mobile app. A more conventional ringtone is less of a distraction to others.
M - M commented
We are abandoning teams for this very reason.
Yes I'm having same issue and I'm surprised that more than half year passed and it didn't get fixed......
When volume is up for us to listen to dictations, the alert sounds are hurtfully too loud.
Gary D. Hart commented
Need the old feature of user configurable alert sounds. I work from home and need to be able to assign louder alert sounds to ensure I hear incoming notifications when temporarily farther away from the terminal.
You guys have the incoming alert sound soo dang quite in this Teams Chat app! I've got this machines volume cranked to the roof and still often don't hear the incoming msgs.
Charles Kroger commented
The ringtones in Teams are jarring and artificial.
Please include ringtones that actually sound like a phone ringing, or include the ringtones from Skype For Business.
For this reason alone I'd prefer to use Skype for business. Doesn't MS own that too. Why not scrap this MS teams junk and just use the superior product?
Joseph Randolph commented
Agreed, we need to be able to hear the notifications. I use the chat feature with team members, as well as my supervisors, and not hearing when messages come in is a HUGE issue.
scott kramer commented
I agree with the comments below. I am hard of hearing and even at maximum PC volume I can barley hear teams. It is not usable. We are also using Jabber which I can hear at just 30% of the PC volume.
Scott Allen commented
My company is new to teams meetings but we have this issue also where people dial in and teams doesn't disconnect the sound on their PC/Laptop so there is a horrible echo and the only way to stop it is to ask the person(s) to fully mute their PC Sound. There needs to be a better way to note which audio option is in use per person.
Alternately a 'mute all' option that includes PC Speakers if users are in the same room together.
Connor Moroney commented
This needs to move up in the priority list. There are companies who are having difficulty getting employees to use teams because they don't hear their notifications.
Same complaint here, we are being forced to switch from jabber to teams and I constantly miss chats. Can barely hear the ping, very dissapointing.
Neil OHara commented
Ugh, we're being forced to Teams from Skype for Business and not having this is annoying. I don't know of a single chat app like this that doesn't have the customization of sounds as these sounds are so ignorable.
Agree 100% - switched from Skype and can't hear new chats - VERY necessary!!!
I work on 2 different computers and I have never hear a sound notifying me I have a chat message even though it is on in settings. Other coworkers say they only heard a sound of Teams is in the background. If teams is up, they don’t get one either. This needs to be changed.
It would be nice to hear the sounds when someone sends you a message but not see the banners. I use 3 screens. The one screen that my teams is on I can't see what I am typing because of all of the banners. However, I am needing the sounds.
There should be alert sound like we have in skype . many a time we are missing the Pings
Julie Ross commented
Seriously, how much time does it take to review this issue? You can see from all the comments and threads that this is a problem.