Improve audio notifications
VOLUME: The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.
UNIQUE SOUNDS FOR CALLS VS CHATS/MESSAGES: Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
UNIQUE SOUND FOR PRIVATE CHAT: It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.

The team has updated the default sound for Teams notifications so it is more noticeable. We are in final testing, with a goal to release the new sound by the end of this quarter.
659 comments
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Anonymous commented
Kindly make the audio controls customizable the same as Skype for Business.
Skype have also this nice feature where other sound is lowered down when a call comes in and stays low during a call. -
Anonymous commented
I want to leave WhatsApp and use only Teams in my organization but the biggest detractor is the notification of calls and emergency messages (we are crisis management so its important we don't miss "just one")- when are improved notifications/ sounds being built for the alerts?
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Anonymous commented
I agree with everyone on here that we need to be able to customize the sounds! Microsoft please fix this!
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Mike commented
I work in an office where multiple people use Teams, when one person receives a notification, everyone in the office checks to see if it was their Teams making the noise. A custom sound notification option, would resolve this issue. Thank you.
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David commented
I second the views expressed by the other 161 people who have taken the time to complain. Make the sound customizable, as in every other chat app (including MS Skype for Business).
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Lisa Larkin commented
Users need to hear a notification sound when new chats come in, but do not want an email / banner coming in because they are continuously sharing screens with others and confidential information is being seen if the Teams app is running and banners are on.
Currently - Sound set to All - but if Chat is set to off, we don't get a Sound. The only way we hear a sound is if Chat is set to Banner or Banner Email.
We need an option to set Chat and other notifications to Sound Only
So options should be:
Banner
Banner and Email
Sound
OffIf someone picks Chat Notifications - Sound, and then has sounds turned on for all, when a new chat comes in, it should play a sound.
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Big Shawns commented
Sound notification options are currently "All", "Call, Mention and Chat", and "Off". I would like the option to have sound notification turned on (perhaps via checkbox) per option. I want sound for calls, but I definitely don't want a sound notification for every chat message I receive - especially when I'm active in the chat.
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Anonymous commented
My team just switched to MS Teams, and could really use some audio options. Volume slider, choice of notification sounds, even just a third-party addon to add that functionality.
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Craig Happel commented
Yes, the sound is too low, and I want ability to customize it.
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stacy winters commented
Please make notifications louder or options to change sound to alert us better
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Anonymous commented
I think it would be amazing if the desktop app had the ability to customize different alert sounds for different contacts, so when you are working, you would know who sent you a chat message based on that contact's unique alert sound and you would know if it something you can ignore for a bit or if it needs immediate attention.
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Anonymous commented
My organization just moved to Teams and we pretty much all have this same beef.
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Anonymous commented
Here, here! The current notifications are far too subtle. It hinders productivity and can be a source of friction between otherwise responsive team members. PLEASE provide an option to dial this up and/or change the sound to something much more noticeable.
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Dave commented
Please fix this! I miss so many messages due to this glaring bug. It's so bad that I would switch back to Slack if I could.
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Andy Bonner commented
I think perhaps audio notifications have been failing to fire if the Teams window is visible but not active? When using a multi-display setup, I often leave Teams visible even when focus is on another window, and would like to still hear the notification; I just went half an hour before glancing over and seeing someone had asked me a question.
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Sandy Bourgeois commented
I also agree that the sound volume is much too low. I have to increase my volume so high but then everything else it much too loud.
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Jen commented
I would like to be able to choose what sound I hear when receiving a message.
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Nick Bartell commented
We just joined TEAMS and there is no way to adjust audio for other members during the meeting, some people are loud and others are soft. Programs like "Discord" allows the user to change the volume of each user in the meeting to their liking. I have another developer sitting right next to me so I don't need the audio going through TEAMS when I can hear him without it, there is a big propagation delay which makes it's hard to hear.
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Anonymous commented
Need to be able to customize notification sounds.
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Michael Jonauskis commented
Yes. If you could make it chirp like skype. That would be ideal.