Improve audio notifications
VOLUME: The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.
UNIQUE SOUNDS FOR CALLS VS CHATS/MESSAGES: Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
UNIQUE SOUND FOR PRIVATE CHAT: It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.

The team has updated the default sound for Teams notifications so it is more noticeable. We are in final testing, with a goal to release the new sound by the end of this quarter.
650 comments
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Anonymous commented
Everything is under review...For how long? Why did you push this App out without this basic functionality?
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WILLIAMS commented
all you have to do is allow us to change the sound setting on our computer. it is not that hard to allow someone to pick their own sound.
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Bill commented
I often have headphones plugged in so I don't hear audible notifications. Would like to the option to turn on device for the notifications separate form the headset so I don't have to unplug the headset if I'm not wearing them.
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Anonymous commented
I'm a hearing impaired person and these notifications are barely audible to me, even on an hearing enhanced headset.
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Anonymous commented
Almost 2 years passed.... still no development, sad.
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Sato commented
I want the original notification sound so that I can immediately see that it is a notification from Teams when notification arrives on smartphone.
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Anonymous commented
Still cannot hear the sound for notifications? THIS HAS TO GET FIXED!!!!
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Anonymous commented
It would be good to also have an option of Email only. I find the banners extremely distracting. If I switch them off, I do not get any notification at all.
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Anonymous commented
Can barely hear other participants in Teams Meetings. Skype for Bus meetings with same systems works fine. Please improve the sound volume in Teams meetings.
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Jack Brickey commented
@Warren, can you provide more details? your previous responses seem rather canned. We have users that are unwilling/able to move to Teams due to the lack of volume control on notifications. If the feature is unlikely to be release w/in then next several months that is fine I just need to be able to plan my company's chat solution.
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Anonymous commented
Kindly make the audio controls customizable the same as Skype for Business.
Skype have also this nice feature where other sound is lowered down when a call comes in and stays low during a call.
Or better still mute all other audio sources except Teams. -
Anonymous commented
Kindly make the audio controls customizable the same as Skype for Business.
Skype have also this nice feature where other sound is lowered down when a call comes in and stays low during a call. -
Anonymous commented
I want to leave WhatsApp and use only Teams in my organization but the biggest detractor is the notification of calls and emergency messages (we are crisis management so its important we don't miss "just one")- when are improved notifications/ sounds being built for the alerts?
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Anonymous commented
I agree with everyone on here that we need to be able to customize the sounds! Microsoft please fix this!
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Mike commented
I work in an office where multiple people use Teams, when one person receives a notification, everyone in the office checks to see if it was their Teams making the noise. A custom sound notification option, would resolve this issue. Thank you.
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David commented
I second the views expressed by the other 161 people who have taken the time to complain. Make the sound customizable, as in every other chat app (including MS Skype for Business).
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Lisa Larkin commented
Users need to hear a notification sound when new chats come in, but do not want an email / banner coming in because they are continuously sharing screens with others and confidential information is being seen if the Teams app is running and banners are on.
Currently - Sound set to All - but if Chat is set to off, we don't get a Sound. The only way we hear a sound is if Chat is set to Banner or Banner Email.
We need an option to set Chat and other notifications to Sound Only
So options should be:
Banner
Banner and Email
Sound
OffIf someone picks Chat Notifications - Sound, and then has sounds turned on for all, when a new chat comes in, it should play a sound.
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Big Shawns commented
Sound notification options are currently "All", "Call, Mention and Chat", and "Off". I would like the option to have sound notification turned on (perhaps via checkbox) per option. I want sound for calls, but I definitely don't want a sound notification for every chat message I receive - especially when I'm active in the chat.
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Anonymous commented
My team just switched to MS Teams, and could really use some audio options. Volume slider, choice of notification sounds, even just a third-party addon to add that functionality.
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Craig Happel commented
Yes, the sound is too low, and I want ability to customize it.