Improve audio notifications
VOLUME: The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.
UNIQUE SOUNDS FOR CALLS VS CHATS/MESSAGES: Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
UNIQUE SOUND FOR PRIVATE CHAT: It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.
The team has updated the default sound for Teams notifications so it is more noticeable. We are in final testing, with a goal to release the new sound by the end of this quarter.
Pedro Aguirre commented
Please have an option to disable the banner but leave the sound for messages on. That would be greatly appreciated.
I need to be able to turn off the notifications sound for new messages without muting the sound for incoming calls. I don't need to hear every time someone else has commented.
I'd also like the option for them to be muted automatically when I am in a teams meeting - linked to the calendar?
But you've still not separated the sound on/off in the settings (separate incoming call sound from any other sound triggered by the software
The only noise I want to hear from Teams is a ringtone. I want to switch off this really annoying bing-bing-bing on each chat notification!
Same here on Linux 1.3.00.30857 (64-bit).
I can see the playback channel is opening but no volume at all.
Even on Settings->Calls Ringtones selecting a ringtone the same issue.
That is quite annoying.
Larry Keyes commented
not getting any sound with 1.4.00.4167 64 bit, desktop or web.
Echoing others that we need to be able to turn off sound for chat notifications while retaining sound for incoming calls ... why are these linked?
I just want to receive a notification sound without banners showing...
This is ridiculous. This was identified as an issue one year ago by Microsoft and its still in the testing phase.
Does anyone know if the sound is stored somewhere in Windows Explorer? I’ll replace it now myself if I have to with a much louder noise.
Javier Ramirez commented
We are now in 2021 and the audio notifications have not improved at all. Users should have the option of choosing which sounds to use and control the volume. I don't know how many times I have missed a message because I didn't hear the notification sound.
I also need to turn off popups for chat messages (I share my screen often for trainings) but still allow a sound for new chat messages. I am also too easily distracted by the popups on the daily and prefer them turned off.
It's frustrating that I can turn everything BUT chat messages to "banner only". WHY can't you have everything behave the same?
I need to turn off notifications for chat messages, but still get them for calls as well. This is a very basic configuration option. Come on MS, give us some love.
The Default sound still does not work well. It's way to quiet and NOT noticable. Let the users change the file to a locally stored file or web link.
Down the road, custom contact sounds like ring tones on a phone should be a priority. Tx.
I see one of the suggestions here has resulted in changes, but not the most important one. We need to be able to customize notifications for Calls, messages, etc. separately!! I need to turn off notifications for chat messages, but still get them for calls. People in group chats don't stick to things that are group-related, so I get lots of notifications that don't concern me and the sound is very distracting Also, I want to be able to make the visual notification smaller or move it around, it ends up covering what I need to se..
The popups are very distracting in a group text. The best I can do is to mute it and then I finally realize I've missed tons.. I just wish the choices per type or per chat could be more granular.
Hi Alex for some reason I am not able to hear any sounds on notifications. Yes I have checked all the other obvious reasons but still the desktop app is giving some issues
Adding my voice. I work for a large company deploying teams in a factory with oncall abilities. We need customize sounds, louder notifications, and a repeat ability.
We need to be able to repeat the notification until answered.
Christina Tetrick commented
It's been a year since this was in testing and expected. PLEASE update the status of this item.
It's the #1 reason that our company adoption rate is struggling. People are missing the chat notifications. It's not good that I prefer getting my phone out and texting a co-worker.
Dorian Famuliner commented
It is atrocious that Microsoft discriminates against those with hearing disabilities and since we've moved from Skype to Teams, I have missed several personal messages and it is affecting my work and I have no work around to fix this and my company is coming down ******* me because I CANNOT hear the notification sound you guys provide. This has been an issue with Teams for 3 years. Do you not care about your users with disabilities?
what about the customizing sound? it's been a year