Stuck in a login loop after password change
I recently change my system password, with MS Teams is already up and running in the background. I open Teams to check new messages, and it locks the app with the pop up "Can you please sign in again? Sorry for any inconvenience. Login Now"
I click Login Now but all it does is restarting MS Teams and show me the same message. I am unable to re-authenticate. I've tried restarting the application, that didn't work.
I had to right click on the systray icon to logout and re-login. I should be able to re-login when the app prompted "Login Now"
Karis Ng
shared this idea
Thank you for your feedback, we have fixed the issue in regards to token expiration for builds after 1.3.00.4461. If you change your password, you should no longer get stuck in a login loop.
293 comments
Comments are closed-
Anonymous
commented
It's insane that this hasn't been fixed three years later.
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Anonymous
commented
I tried logging in with password sent to me by my college and then the Microsoft team kept hinting me that I need to reset password that the old password has expired, so I did so.. I changed the password, wrote the new password down in a book to remember and then logged out of microsoft yesterday.
Now I’m trying to log in and the Microsoft app is telling me that my ID or password is incorrect..... I have tried over 10 times and it keeps telling me thesame. Then it brought out a link to reset password. I clicked on it but it wasn’t successful coz the app says it’s just administrators that can reset password. Now it’s telling me I am temporarily locked out. -
Anonymous
commented
Sean Hern solution worked for me. Thanks
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Anonymous
commented
hopefully i don't fail all my classes due to your guy's broken system. Great work Microsoft!
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Anonymous
commented
How do I rectify my Microsoft team password
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Anonymous
commented
I couldn’t sign in Microsoft teams due to loop in signing in
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Anonymous
commented
This worked for me (Windows 10):
Under "Settings/Acounts/Access work or school" log of from your work/school account and log on again. -
achraf tifernine
commented
I have downloaded and installed the Mac version of Microsoft Teams. Upon launching the application I attempt to log in using my work account. I continually get the following message:
"Can you please sign in again? Sorry for any inconvenience."
Each time I click the "Login Now" button that is displayed, I loop through the same message and am unable to complete the login. I am able to log into the application on a Windows 10 machine. Any suggestions on how to correct this?
Thanks.
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NK Vlogs
commented
I am unable to login with my ms teams and im scared they deleted my account. I tried to reset the password but it didn't work. if anyone has ms teams plz reply as soon as possible.
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Terry Turner
commented
I was unable to log out and did not have the option to chose a different username to log in too. SO for those who cant clear the local users credentials and are stuck in a loop. Go to Control Panel\User Accounts\Credential Manager and look for the msteams_adalsso and delete them all. Looks like teams stores the credentials there.
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Shane
commented
Sean Herm's workaround fixed it for me: https://microsoftteams.uservoice.com/users/970360789-sean-herm
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Sinead
commented
Hello, teenagers doing school work remotely as schools closed down. Teams login is stuck in a loop and times out "Sorry but we are having problems signing you in. AADSTS900561: The endpoint only accepts POST requests. Receivied a GET request. " Also getting AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor."...
Please advise, have several teams doing remote school - and they are unable to USE/LOGIN to TEAMS - which was working perfectly yesterday!?? -
AmoebaFrank
commented
We have sign-in frequency enabled to x Hours to enforce MFA authentication (currently in testing)
This is happening so far when the request happens while the device is locked. Unlock device, click the sign-in prompt and get stuck in the loop. Very frustrating either way.
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Karen TAYLOR
commented
Very disappointing, I am trying to get my sales team off skype and onto Teams as suggested by Microsoft, but I can't due to this issue. They have enough problems with their password changes and VPN.
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Alex Haskins
commented
This is unacceptable. Why has this simple thing gone unaddressed? It's been 3 years, devs.
Use Sean Herm's workaround posted on the 4 March 2020.
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Sean Herm
commented
UserVoice more like UserSILENCE .. because MS don't want to hear... 3 years ... really.
Well in my company as well.This works for us .. AS A WORKAROUND!
1. When login screen prompts with your email, type in any email and click sign in.
2. When it prompts you with password, click sign in with another account.
3. Type in your email and password. It should work now. -
Kristoffer
commented
3 years after it was first reported and still no fix? This internet/cloud/whatever needs a janitor. this worked for me:
1. Right click teams icon on system tray
2. Click sign out
3. When login screen prompts with your email, just followed the guide with my email and password -
Deniss Kukulis
commented
having 200+ users complaining about the same issue, thats way to anoyying.
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Timothy Garnett
commented
I'm hitting this too, it's extremely annoying;
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Anonymous
commented
3 years after this critical issue has been reported and...nothing happened. What about trying to fix it instead of adding new emojis, for example, please?
