Stuck in a login loop after password change
I recently change my system password, with MS Teams is already up and running in the background. I open Teams to check new messages, and it locks the app with the pop up "Can you please sign in again? Sorry for any inconvenience. Login Now"
I click Login Now but all it does is restarting MS Teams and show me the same message. I am unable to re-authenticate. I've tried restarting the application, that didn't work.
I had to right click on the systray icon to logout and re-login. I should be able to re-login when the app prompted "Login Now"
Thank you for your feedback, we have fixed the issue in regards to token expiration for builds after 1.3.00.4461. If you change your password, you should no longer get stuck in a login loop.
293 commentsComments are closed
Same problem here, looked at terminal and here is the error. Its all Hari J's fault :)
profiling: /Users/harij/Library/Developer/Xcode/DerivedData/ADAL-cqmgokpwcyderdemoeunnfmjchek/Build/Intermediates/ADAL.build/Release/ADAL Mac.build/Objects-normal/x86_64/ADAL_vers.
gcda: cannot open: No such file or directory
John Craft commented
I am having the same problem this morning. It's still a problem on 10/16/17.
I confirm the issue is stil present with Microsoft Teams Version 1.0.00.26863 (64-bit). It was last updated on 10/2/17.
Craig Shield commented
You have Microsoft Teams Version 1.0.00.25152 (64-bit). It was last updated on 9/16/17.
And still the issue persists
Kyle DeMonte commented
This is still a problem as of 9/7/2017 in version 1.0.00.23451.
Same here. Manual testing is still important...
Blaine Evans commented
Dear MS Teams QA Dept:
This UI problem is still present in ver 1.0.00.16451 (32-bit) (most recent ver as of 06/20/2017)
thanks for the tip! this just happened to me too
Same thing happened to me - glad this post was here, as I hadn't yet found the systray icon.
Ran into this earlier today, except that I did not change my password recently nor did it expire. Managed to sign out by right-clicking on the Teams icon in the notification area and clicking sign out.
Eric Stone commented
Removing all references to Teams in Credential Manager seems to resolve the issue. However, it should notice a new password sync issue and prompt you to re-enter, which it obviously does not.
Thank you for posting this, as it happened to me too.
At least it should say how to resolve it, instead of just show "Log in" continuously!
Matthew Parowski commented
Glad you posted the solution; same thing happened to me. Very annoying. Teams should force sign-out when it hits this error.