Stuck in a login loop after password change
I recently change my system password, with MS Teams is already up and running in the background. I open Teams to check new messages, and it locks the app with the pop up "Can you please sign in again? Sorry for any inconvenience. Login Now"
I click Login Now but all it does is restarting MS Teams and show me the same message. I am unable to re-authenticate. I've tried restarting the application, that didn't work.
I had to right click on the systray icon to logout and re-login. I should be able to re-login when the app prompted "Login Now"
Karis Ng
shared this idea
101 comments
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Sam Boling
commented
Howdy from 2019! This still affects Microsoft Teams 1.2.00.13765.
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Anonymous
commented
One method i often use to recover password for Windows 7/8/10.
https://www.winpwd.com/
And:
http://ophcrack.sourceforge.net/
They are good at cracking password on Windows computer. -
Rcardo
commented
Yep me too, thanks sam
what a good product
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Sam
commented
the systray logout worked for me. But yes, goofy this still exists.
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Nigel
commented
Oh wow - just got hit with this - how crazy that a simple bug like this exists after a few years of users changing passwords.
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Anonymous
commented
this still exists, i cleared out all MSTEAM entries in my credential manager, and tried logging / signing out, then back in, but cant... I was forced to use the web version instead.
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Phil
commented
this software is such a pile of fail since this issue still exists 2 years later
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Spencer Hudson
commented
what a mess - MS Teams login kept on looping until i did the following:
1. close MS Teams
2. open windows credential manager
3. delete all msteam* related entries. -
Anonymous
commented
I opened the Windows Credentials Manager , and deleted all the lines that read
"msteams_adalsso/adal_context_x" (x=number). This resolved it for me -
Anonymous
commented
I was able to resolve this on Mac by:
1. Close Microsoft Teams
2. Open up Keychain Access (Applications > Utilities)
3. Search "Teams"
4. Delete the two items related to Microsoft Teams
5. Open Microsoft Teams
6. Login again
4. -
Anonymous
commented
If it happens again,you can reset this account and set up a new password for it .
Like this program: https://www.recoverywindowspassword.com/ -
Anonymous
commented
Didn't you contact Microsoft?
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Jaime Araya
commented
Just ran into this one and what was suggested by "Anonymous" on 2/21/19 worked for me.
Open Teams
- Right Click on "Teams" in the task bar
- Select Sign Out
- Wait roughly 1-2 Min
- Close out of Teams
- Re-open and sign in using your new password -
Anonymous
commented
Hey All,
Just ran into this issue as well. I was able to sign back in using the following steps.
Open Teams
- Right Click on "Teams" in the task bar
- Select Sign Out
- Wait roughly 1-2 Min
- Close out of Teams
- Re-open and sign in using your new password -
D
commented
Best solution, dont close that sign in prompt before and after you do this
JC commented · December 19, 2018 03:16 · Flag as inappropriate
right-click sys tray app
sign out
WAIT!!!
launch and be prompted -
D
commented
Wow I just got this problem, they dont even know how to fix this??!
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[Deleted User]
commented
Killing all instances and deleting all msteams references (20+) in my credential manager solved the issue but this still being problem in 2019 when both Outlook and Skype handle this situation perfectly is pretty embarrassing
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Nick Foster
commented
How is this still an issue after two years? I just experienced this exact problem.
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Jimker
commented
Is it a login password?
Why not open https://account.live.com/password/reset
You can log into Microsoft account again without password .
And you can even follow this tutorial to unlock and access to computer without password.
https://www.mobiledic.com/windows-topic/unlock-a-locked-windows-computer.html -
JC
commented
right-click sys tray app
sign out
WAIT!!!
launch and be prompted