Conversation History
Send chat history to outlook " Conversation History" . Good practice, backup all communications. Please microsoft do not forget the basic requirements for use in companies.
tks

183 comments
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Anonymous commented
Being able to export a chat channel (private or group) is vital for business. The chat channel replaces many meetings where we no longer need to all meet in one room. But the chat then becomes the meeting notes and this needs to be exported / archived.
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Anonymous commented
Our office currently uses Skype for Business and LOVE that it is saved in Conversation History. We would like to move to just Teams but NEED the convos to be saved in Conversation History.
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Anonymous commented
Without a local history available, what's written in Teams is much less official than what's written in Skype For Business or Outlook... Could the history be saved at least in a Sharepoint folder? (Thinking about Channels that have associated Sharepoint storage)
Yes, please - one of my I.T. admins advised that a legal back-up is taken centrally (although not usable by any user) - I'd prefer to look for old messages (e.g. from a manager who left the Company) directly through my archived history, rather than through a lawyer...
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Anonymous commented
This is a great feature that already works in Skype for Business and needs to be in Teams if people are to migrate to it. It means all conversations, both mail and IM, are in one searchable repository which is a great feature when it comes to searching for a conversation you know you, had quite a while ago, but can't remember was it e-mail or IM. I think this happens to loads of people so this is a really great feature that we need enabled for Teams too.
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Anonymous commented
Copy/paste functionality is necessary. In Teams you can do so only for single messages and not entire conversations.
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Anonymous commented
Being able to search conversations whether they originated in email or teams is pretty essential with the ability to flag both. Having to search in two separate locations if you are unsure if you received email via IM or email is counterproductive.
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Anonymous commented
Agreed that this is a must have. Lync/Skype has the ability to save these conversations to outlook which in turn give the user the ability to attach it to an email for escalation purposes.
The goal at our company is to replace Lync with teams. If this is going to be for professional use, there needs to be a way to forward an un-editable version of the conversation.
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Steve commented
When will this start, Saving the conversation history is very important, specially if there a major incident / important conversation
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Sushil Baid commented
skype conversation history is available for ready reference via OWA. I can search across them or quick flip through them grouped by time. It is productive. On the contrary in teams desktop client, when reading one long conversation, it load slowly the conversation showing gray boxes while it is loading it. It is very unproductive. If the teams client loads the long conversations effectively, it will ease the pain. Browsing all the chats conversation - I am not sure if there ia an alternate experience in teams web/desktop client. OWA for skype give handy experience.
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Sean Ellis commented
Please make this an option inside Teams - I don't want to have to go and find something saved somewhere in Outlook.
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Ravi DK commented
Missed a point, I meant, save and export to other apps (like email)
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Ravi DK commented
Hello Team,
I did not find any option to save the conversation history like Skype. Please consider below ideas.
1. Could you link MS Team's with Outlook for saving the conversation automatically.
2. Enable select all/copy feature on MSTeam, so that we can select multiple conversations and copy/paste anywhere else.Thanks & Regards,
Ravi DK (v-ravdk) -
Deborah DunnWatt commented
Regarding the "Conversation History" folder that is a default/cannot be deleted: 1) calling email messages "conversations," is a quickly shriveling trend among email providers, misusing and sidetracking the word "conversation" from its actual meaning, which describes give-and-take. There is no give-and-take in an attempt by a seller of goods to hawk said goods on my personal email account. Besides, using the word "conversations" in this manner reeks of pretentiousness. Call a message a message and call it good. 2) I am perfectly capable, willing, and able to name my own email folders -- and, in fact, prefer to do so. 3) Having this unused default folder among my useful ones is unfortunate for me. 4) A truly innovative and front-running Microsoft would make its features customizable -- at least to the extent of being able to turn on or off a "conversation folder." I know Microsoft has the technology to create on/off toggles. I've seen it before. Shifting to a broader base of features that can be customized by users would be a daring move -- one that would generate love and loyalty by users! Such an effort, however, must be built on the notion that computerization exists to serve humans, rather than the reverse.
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Nitin Shukla commented
Please consider this feature. We clean up peer-to-peer chats after 14 days in both Teams and the Conversation History folder in Outlook. However our Skype users are used to flagging/moving Skype chat items from that folder in Outlook to other folders ...for say following up on something important.
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David commented
How can Teams replace Skype without these basic features businesses require? Trying to transition is already a mess. If you don't have feature parity then the product doesn't serve our needs.
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Anonymous commented
Have a history by day, by person in a tree collapsed so i can quickly figure out what I was doing or discussing on a certain day. Teams is the only chat that sucks at this.
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Matt commented
If you ever want to compete with slack you should save history of everything... And this should be included in O365 subscription
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Pontus commented
I don't always have the Teams client open. Easy to miss new conversations
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Chris Webb commented
They already journal your chat messages to your mailbox. Just guess they don’t expose it to the users. Please turn that on! Cause right now it looks like chat is limited to 30 day history in the app.
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dcc commented
Chat Conversation history saved in Outlook is a good feature of S4B. Why not have it in Teams too? conversation history enables better collaboration, as well as integration with Outlook mail, Groups. Following up via email on a previous chat can be very useful in a collaboration context.