Send chat history to outlook " Conversation History" . Good practice, backup all communications. Please microsoft do not forget the basic requirements for use in companies.
Ravi DK commented
I did not find any option to save the conversation history like Skype. Please consider below ideas.
1. Could you link MS Team's with Outlook for saving the conversation automatically.
2. Enable select all/copy feature on MSTeam, so that we can select multiple conversations and copy/paste anywhere else.
Thanks & Regards,
Ravi DK (v-ravdk)
Deborah DunnWatt commented
Regarding the "Conversation History" folder that is a default/cannot be deleted: 1) calling email messages "conversations," is a quickly shriveling trend among email providers, misusing and sidetracking the word "conversation" from its actual meaning, which describes give-and-take. There is no give-and-take in an attempt by a seller of goods to hawk said goods on my personal email account. Besides, using the word "conversations" in this manner reeks of pretentiousness. Call a message a message and call it good. 2) I am perfectly capable, willing, and able to name my own email folders -- and, in fact, prefer to do so. 3) Having this unused default folder among my useful ones is unfortunate for me. 4) A truly innovative and front-running Microsoft would make its features customizable -- at least to the extent of being able to turn on or off a "conversation folder." I know Microsoft has the technology to create on/off toggles. I've seen it before. Shifting to a broader base of features that can be customized by users would be a daring move -- one that would generate love and loyalty by users! Such an effort, however, must be built on the notion that computerization exists to serve humans, rather than the reverse.
Nitin Shukla commented
Please consider this feature. We clean up peer-to-peer chats after 14 days in both Teams and the Conversation History folder in Outlook. However our Skype users are used to flagging/moving Skype chat items from that folder in Outlook to other folders ...for say following up on something important.
How can Teams replace Skype without these basic features businesses require? Trying to transition is already a mess. If you don't have feature parity then the product doesn't serve our needs.
Have a history by day, by person in a tree collapsed so i can quickly figure out what I was doing or discussing on a certain day. Teams is the only chat that sucks at this.
If you ever want to compete with slack you should save history of everything... And this should be included in O365 subscription
I don't always have the Teams client open. Easy to miss new conversations
Chris Webb commented
They already journal your chat messages to your mailbox. Just guess they don’t expose it to the users. Please turn that on! Cause right now it looks like chat is limited to 30 day history in the app.
Chat Conversation history saved in Outlook is a good feature of S4B. Why not have it in Teams too? conversation history enables better collaboration, as well as integration with Outlook mail, Groups. Following up via email on a previous chat can be very useful in a collaboration context.
The other benefits of saving to "Conversation History" is (1) I can click Reply, and add other users to broaden the scope of the conversation. I haven't found how to do this in Teams. (2) the .msg file can be uploaded to project management applications to tie project conversations to projects (non-Microsoft apps, like Redmine). Teams makes it difficult to get anything out. I can CTRL+C one response at a time, which is alright if I only want one, but too time consuming if I want to extract a longer conversation. Or I can screenshot multiple responses, but then it's an image, which takes up more space, and not text-searchable.
Homero Leal commented
Please don't mix old solutions (bad) with new (S4B vs Teams)... Why conversation history in Outlook? Outlook is for email Teams is for chat/collaboration/continuous conversations!
I would prefer the opposite (or both), send all conversation history to Teams including s4b-teams and s4b-s4b communications.