Bug? Uploading team logo does not always work
I experienced this error several times now. I created a new team and tried to upload a team picture. No matter which size or file type (png, jpg), I always get the message "Problem uploading your picture. Please try again later."
Then I created another team and the picture upload worked without any problem. After waiting approx. 5 minutes, uploading worked on the first team.
Why is that? Do we just have to wait some time before we add a team picture? Then some notification would ne nice when creating a new team.
Great work by the way! :-)
Gina Marie Crane commented
Still getting this error in July :(
Not working today but the same image works on other Teams
As far as I can tell this is a timing issue. There seems to be a correlation (well, kind of) between the point at which a Team is created and the ability to upload the logo.
The icon is stored in the Site Assets library in the underlying Group and my working assumption is that if the Group creation takes a while then the library may not be available to Teams to enable saving the _siteicon_.jpg (or png).
I seem to have increased (although not 100%) success simply by creating a Team and then waiting a few minutes, while the back-end is doing everything it needs to do then opening the Group in SharePoint (yeah, I know...!) to ensure the libraries are all there.
Hope this helps.
I had the same issue today:( Already restarted Teams for three times and no success..
Still having this issue "randomly" in June 2019.
Peter Bylenga commented
I had the same issue after I was just made owner of a Team. After closing Microsoft Teams and re-launching the issue went away, although a period of time had also passed (an hour).
I have the same issue :(
I am having the same issue was able to update 3 team photos seamlessly as the plain text square box teams icon meant I had to run through all my team names to find the one I wanted. The team photo is a great feature as it lets me visually quickly find the Team I need. 3 uploaded photos instantly but despite many different sized photos my fourth just won't upload... I tried using my downloaded app and the online version with no lunch guess it will need to be something I keep trying in hopes it eventually works...
Emily Klever commented
christopher messina commented
another unfixed bug...anyone working over there?
We have this same problem where i work too we noticed today
Same for me. Sometimes works, sometimes not.
Having this problem right now. Created a team a little while ago and can't upload an image for it.
I wonder if the problem is because the the Teams group was attached to an O365 group that used to use the classic sharepoint experience.
Monkey Business commented
I have issues as well. Sometimes it works, sometimes it doesn't. Currently one of my Teams has a black box for an image... not sure where that came from. Let us know MS!
Never had this problem with Atlassian - Jira..... just sayin'
It immediately does not show uploaded logo image. Never updates.
Robert Eriksson commented
Same for us