Bug? Uploading team logo does not always work
I experienced this error several times now. I created a new team and tried to upload a team picture. No matter which size or file type (png, jpg), I always get the message "Problem uploading your picture. Please try again later."
Then I created another team and the picture upload worked without any problem. After waiting approx. 5 minutes, uploading worked on the first team.
Why is that? Do we just have to wait some time before we add a team picture? Then some notification would ne nice when creating a new team.
Great work by the way! :-)
Yes, even I am getting the same error. Unable to upload Team Logo. :(
We have been experiencing this issue as well. Frustrating that we can't get common images across our sites, Teams and groups even though they are all linked together.
We have also noted that the "_siteIcon_.jpg" or png are constantly versioning up. They appear to happen several times through the day in pairs. It versions the file twice in the same instance for unknown reason.
Nuno Marques commented
After two years, this is still an issue. I know MS is developing the software and has probably bigger fish to fry, but come on guys! Get it together, already! This is a basic functionality. If it doesn't work, take it out or fix it.
Same issue here....
John Humphreys commented
If it fails to upload via teams. I found editing the sharepoint logo related to the teams site works and then that updates the Teams logo.
Patrick F. commented
Raj C. commented
Still an issue. August 23
Gina Marie Crane commented
Still getting this error in July :(
Not working today but the same image works on other Teams
As far as I can tell this is a timing issue. There seems to be a correlation (well, kind of) between the point at which a Team is created and the ability to upload the logo.
The icon is stored in the Site Assets library in the underlying Group and my working assumption is that if the Group creation takes a while then the library may not be available to Teams to enable saving the _siteicon_.jpg (or png).
I seem to have increased (although not 100%) success simply by creating a Team and then waiting a few minutes, while the back-end is doing everything it needs to do then opening the Group in SharePoint (yeah, I know...!) to ensure the libraries are all there.
Hope this helps.
I had the same issue today:( Already restarted Teams for three times and no success..
Still having this issue "randomly" in June 2019.
Peter Bylenga commented
I had the same issue after I was just made owner of a Team. After closing Microsoft Teams and re-launching the issue went away, although a period of time had also passed (an hour).
I have the same issue :(
I am having the same issue was able to update 3 team photos seamlessly as the plain text square box teams icon meant I had to run through all my team names to find the one I wanted. The team photo is a great feature as it lets me visually quickly find the Team I need. 3 uploaded photos instantly but despite many different sized photos my fourth just won't upload... I tried using my downloaded app and the online version with no lunch guess it will need to be something I keep trying in hopes it eventually works...
Emily Klever commented
christopher messina commented
another unfixed bug...anyone working over there?