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Expired password login loop

When I change my expired password in AD, and thus Office 365, Teams Desktop app asks me to login again. The app closes, re-opens and I get the same message. Loop. Cannot get to settings through normal method. Had to use the system tray icon to access settings to log out.

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    Robin Mayo shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    7 comments

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      • alex commented  ·   ·  Flag as inappropriate

        exactly the same issue - i would like to point out that when i DID work out how to log out and log back in with my new password, it reset my theme to light theme again as opposed to my preferred dark. i would have thought that it links settings like that to the user account (i.e. my email address)?

      • P.Rouleau commented  ·   ·  Flag as inappropriate

        Like others, I am expecting the message to do the logout for me and bring me to the login screen instead of this loop.

      • Ruslan commented  ·   ·  Flag as inappropriate

        Go to desktop app settings and logout manually, then you will be able to enter new credentials

      • Anonymous commented  ·   ·  Flag as inappropriate

        After restarting computer for the 2nd time it showed up the login screen to Teams. When logged in with updated password problem solved.

      • HH commented  ·   ·  Flag as inappropriate

        This is a serious issue -- Teams shouldn't give the "Please log in again" loop, it should just take you back to the login screen when it detects that a login was rejected due to an incorrect password.

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