Editing a comment - cannot hit ENTER to skip to the next line.
When writing a new comment, I am able to use ENTER to skip to the next line. However, when I edit the same comment, I cannot use ENTER to skip to the next line. Please fix.
ENTER should not send messages! Very frustrating. Expect skip to next line
And what if shift+Enter does nothing but add a space after the word instead of moving down to the next line? I hate Teams and would ditch it in a second if my boss would allow.
I had to create my message in Notepad and then paste it into Teams
Bob KT commented
Outlook uses Enter like every text editor, and CTRL+Enter to send an email without having to grab the mouse and click the send button. Now teams uses Shift+Enter to add a line feed and Enter to send the message. Inconsistency is the root of technological frustration...
Make it configurable... really, how hard is that?!? Come on Microsoft, Slack has had this since at least 2014!
Alexandre Mutel commented
I agree also that the default of ENTER sending the message is a poor choice. I'm used on most messaging system (Twitter, Slack, GitHub issues...) to hit CTRL+ENTER for sending it, while I can format the way I want with ENTER.
Microsoft UX teams fail to impress again. Why is every single app plagued with little aggravating weirdnesses, and why does every MS product UX behave inconsistently between and within apps?
Lightwave Mike commented
UPDATE: You can hit enter for new line/CRLF but what is interesting is that it only works with bullets and other adv editing. Add bullets and ENTER doesn't send the message. So they know how to do it, just not applied/available in the standard message window. Please add option to turn on or off "SEND WITH ENTER". Also should be able choose standard text window or adv text window and make default.
Rob P commented
Joining the bandwagon - ENTER should not send messages! Very frustrating.
Issue raised more than 2 years ago. Everybody agree it is a VERY frustrating issue, and still it has not been fixed yet. Oh Microsoft Microsoft......
Would be great if the threads within a channel could be named/titled.
Mike G commented
I think Teams chat is trying to mimic mobile messaging apps like Android Messenger. As others have stated, Shift+Enter or Tab+Enter (full Compose mode) are intended for longer messages. However, discoverability of these key combinations is poor. New users in particular get frustrated by this default behavior.
For these reasons, I agree with most here that Enter should never send by default. At the very least, this behavior should be globally configurable by owners/admins to make the user experience more consistent. In that case, this should also be user-configurable in case some users prefer a mobile messaging experience.
I've had my teams, along with my clients and partners all adopt Teams. This is one of the most frustrating things amongst others. Can Msft just fix this and stay consistent?
MS Outlook : Enter = CRLF, Shift+Enter = send
MS Teams: Enter = send, Shift+Enter = CRLF
WTF! Pressing Enter in Teams is the most frustrating thing about using this product.
Hit TAB and Enter to expand the compose box, then you can hit ENTER without sending!!
Note that if you are in the 'Format' mode (little 'A' and paintbrush icon), then simply hitting ENTER will NOT deliver comment but will add a linebreak.
When you expand the compose box, you can use CR and not send messages. :)
I agree with everyone else. CR should NOT send messages. It is super annoying and messages get send before they are finished.
Jeff Schwisow commented
I agree 100% with the comments below that having ENTER instantly send your message is a poor design decision; particularly given that there is a SEND button (the paper airplane icon) below that looks ideal to fill the role. It is somewhat ironic that hitting the ENTER key in this forum adds a return and doesn't post the comment...
Just to re-iterate what a couple of folks have said below...SHIFT + ENTER does add a return (skips to the next line) to a message.
Additionally, (and this is pretty cleverly hidden from view) using the keyboard shortcut SHIFT + CONTROL + X opens what they refer to as the expanded compose box. This box not only uses the convention that ENTER creates a return but also has a host of message formatting tools (e.g., font formatting, bullets/numbering, hyperlinks, code snippets).
In short, messaging functionality appears to be pretty extensive but the UI design decision-making is pretty poor.
Richard Reiffer commented
It could be a profile setting for your preference (like LinkedIn messages) where you can define enter as a CR/LF or SEND.