Unread message count on Chat, Teams, channels
Right now there is a unread message count badge on the Activity tab icon (I guess you only get that if you have followed any channels?). However I would much rather prefer if the badge was on the Chat and Teams tab icons so I can see where there is activity. Currently collapsed teams are also indicated having activity. Expanded teams should have the same indication.
Furthermore, the unread activity badge on both the Activity and the application icon count unread channels. I would prefer a message count.
This item is still under review by the feature team. I have no details as to when a decision might happen.
Roman “DJ ZX” Gorin commented
We need to have: unread counts for each item (chat, group chat, team, channel) and "all-in-one" counter in Taskbar and Tray - not only "blinking on taskbar".
Also: Windows Action Center notifications instead of custom ones with ability to reply from there (not opening app)
hi Suphatra, there is currently a badge on the Chats tab in the nav bar. i was assuming it showed the number of unread messages, so i guess i'm a bit confused by your question, but then again i am also confused by the original suggestion (the suggestion i voted for was somehow merged into this one, not sure why).
Just my opinion, but I generally have most Teams/Channels as private and invite those team members that need to be involved.
I do get the bold Channel names for recent messages but this isn't that noticeable in a long list of channels.
I would love it if any new messages in the channel also gets a number count, but perhaps in a GRAY oval instead of RED? So red for @mentions, gray for unread normal non-mentions
Again this is just my opinion and suits how I use Teams.
Loving it by the way!
Simon Lieschke commented
I don't see any unread message counts on channels. The "Why do channel names sometimes show bold and sometimes show a number count? What's the difference?" answer at https://support.office.com/en-us/article/Managing-notifications-and-staying-focused-6fa7c08a-6fd4-47a0-b275-90a5f60f1df9 says the count next to a channel instead indicates the number of times you've been specifically mentioned.
What we need is an alert outside of Teams (e.g. an email that says there are new messages). Otherwise, we need to have Teams open all day which isn't good since it's not a daily usage software.
It's unfortunate the last update from the MS Teams folks was over a month ago now on this. Any idea when this might land?
I concur. Please fix notifications for teams
Vanessa Hess commented
YES! Agreed. NEED notifications on team chats. So frustrating!
Daniel Zardo commented
This is indeed very important to rise the adoption of Teams instead S4B. Please consider fixing this as soon as possible.
Michal Galdzicki commented
The lack of "so I can see where there is activity" seems to be the crux of this issue. Our company seems to be abandoning Teams in favor of Chat. Not sure how we will reverse the damage caused by this habit. Teams is not supporting the transparent communication it advertises.
Michal Galdzicki commented
This abandonment of teams appears to be happening for us as well. Separation of Chat and Teams as the first UI fork seems to be to blame. "I just don't see that there are new messages to read in the Teams tab. Most of the time I'm in the Chat tab." Effectively, Teams is being abandoned here too. People just have private group chats.
This is painful as we test the solution. Most users don't even know anything is going on in a channel unless they see that the channel is now bold. Could be hours later before they notice and contribute to a conversation.
I use Teams on mac and I don't get app badge icon for any chats, groups, teams, etc. The setting only has banner and email, what if I miss a banner? there should be an icon showing how many messages I missed.
Patrick Conaway commented
As is the functionality of this is on par or less than what I am used to getting for free.
Frustrated and my recommendation to my company is to get rid of 365 entirely if this is what it is like.
Used Basecamp previously and it had it's flaws regarding file storage, but at least I got notifications when there was something new in my projects. I never had to open the app to look and see if there is an active conversation thread.
In addition to making it more obvious WHERE the activity is, how about improving the display so that past read conversations/items in the feed are collapsed or hidden UNLESS there is something new. My feed is full of stuff I've already seen -- other tools seem able to hide what you've already seen, allowing you to more easily spot the new stuff.
Agree with others about badges that are specific to different teams or conversations.
This is a deal breaker for us -- we cannot use the Teams section until notifications are available... we are forced to use Chat.
This is actually the major hurdle I'm facing in moving my team from HipChat to Teams.
We're Mac-based; other applications (like HC) put a notification badge on application icon in the dock and the "alt-tab" (cmd-tab) list, in addition to the banner. An option to bounce the dock icon would be helpful but not essential.
I don't understand why notifications/alerts for teams are handled differently than chat. There is no persistent number shown on the teams icon to show that you have new "messages". This should be on channels which should roll up to Teams which should roll up to the teams icon is you are in the chat section. Our whole company is slowly abandoning Teams and only using chat because all of the messages are missed unless you go specifically look. seems like such a simple thing?? what am i missing? The teams section could be really powerfull with this simple change or option.
look at slack, now back at teams, does it look and work like slack? No? FIX IT!
Mahesh Khiste commented
Agree this is must , the whole purpose of collaboration is going down if we don't get notifications when someone tries to contact/post message