Can incoming emails sent into a channel generate notifications the same way conversations do?
If I'm following a channel I'd like to be able to receive notifications on ALL activity in that channel. The biggest thing that's missing is the ability to get banner notifications and a number in the Teams icon (like when someone posts a new conversation) for incoming emails to the channel.
We want to have a group of people monitor automated alerts coming into a channel and respond to them but without notifications we have to keep bringing the Teams window up and manually checking it.
This feature request is still being reviewed by the feature team. No ETA for a decision yet.
Pete White commented
Agreed - we're trying to leverage Teams as a basic helpdesk platform for a small team, with email being the task trigger, but with no notifications for emails sent to Channels, it's not working too well.