How can we make Microsoft Teams better?

Joining a Team

CHANGE PROMPT:
Change "Add team" to "Add or join a team": I avoided this button because I thought it would always create a new team. It wasn’t evident to me that I could browse for existing teams there too.

PREVIEW A TEAM:
Provide the ability to preview a Team without immediately joining, to see what the reason for the Team is and what Channels exist. It’s a little cumbersome to have to join, realize the Team isn’t what you thought it was, and leave.

TEAMS DISCOVERABILITY
Presently you have to know the name of a team to be able to search for it, if I am new to the company and I want to have a look to see what teams there are within my organisation I can’t currently, as I don’t know the names of them in the first place, it would be better if all public teams were visible.

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    VickyVicky shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback. You submitted this just six weeks ago and brought it to our attention, and we’re happy to report its now complete!

    However, we have some follow up questions for you though:

    1 — We want to improve how people first join Teams. Would you be interested in sharing your experience? Please add to the thread below exactly what your experience was when you first joined Teams and wanted to get started. Where you went, what your instincts were, what you were trying to achieve, etc.

    2 — Would you want to talk to one of our researchers to share your thoughts? If so, sign up here and note “Join a Team” as your research interest. https://1drv.ms/xs/s!AryUNzh1ogZzif8pDcOcx2pW45I87w

    Thanks again for your engagement — you are helping us make Teams better and better!

    Sincerely,
    Suphatra

    59 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        An admin Should also be able to set what teams are allocated to new users by default.

      • Anonymous commented  ·   ·  Flag as inappropriate

        When you login - you should see an option heading for "all public teams" under favourites, that you can collapse or expand with a link to join next to each team.

      • Rebecca GoodmanRebecca Goodman commented  ·   ·  Flag as inappropriate

        1. My experience brought me to a prompt to create a team. The problem was, I didn't want to create a team, I was wanting to login and look around to see the home, to see what Public groups existed already. The first point should not be to create, then you get immediate trash sites. Sites that people name as themselves or random trash because they think they have to create a site to collaborate in Teams, but are really unsure what the process is and will follow the largest text on the screen.

        For those (90% I would say) of people who work in applications never ever deal with security. One of the top issues that exist is the lack of cohesiveness with administrative support and Teams. Admins unable to have access unless they change the process and force people to wait for a site creation. Admins should be back end automatically applied. This is the biggest security malfunction I have ever seen with Office 365 and screams that this went out too soon. How can a user experience be good when their own Admins can't assist? What could be great is turning south quickly.

      • Jeff EricksonJeff Erickson commented  ·   ·  Flag as inappropriate

        We can see some public groups on the "Suggested teams" page but not all of the teams that we know are public. Everything that is public should be visible on this page.

      • TerryMcTerryMc commented  ·   ·  Flag as inappropriate

        We created most of our teams from existing sharepoint sites. None of these display in suggested sites for our users to join. But those we did create in Teams from scratch do display.

      • Anonymous commented  ·   ·  Flag as inappropriate

        For new users that are looking for a Team to join, are confused by Add Team specifically in our pilot when there were no public teams already setup They think they need to add a new Team to get started and we received a lot of questions.

      • LarryNLarryN commented  ·   ·  Flag as inappropriate

        From the perspective of the Admin / SharePoint coordiantor, the experience is fairly solid. After I build a team and identify staff, they get their notification and login difficulty.

        From the perspective of a user, logging in and seeing what has been assigned is nice. In our use case, we aren't interested in discoverability given the size of our company. This would be a different response if we were larger and expected the team to be more on their own.

      • Pierre TrudelPierre Trudel commented  ·   ·  Flag as inappropriate

        Teams and O365 Groups are going to be a corner stone of O365 deployment. Many of them (departements) will be created by the implementation team. But one of the strongest point of Teams is how easy it is to create a Team. So we will probably end up with a lot of them. And having public Teams (inside the organisation) mean people need to be able to find rapidly what is relevant.

        You already have Delve which do a wonderful job of finding what is relevant to me. Can't you do a similar thing for suggesting public Teams that are relevant to me.

        Sure I would also like to have the search option or browse option.

        In our pilot project with O365 though we find that people dont tend to explore or search. Inviting them get better result to bring their participation. Is it because the tool is new. Can't say for now.

      • Mark NobleMark Noble commented  ·   ·  Flag as inappropriate

        I've been added to a few teams. I created the first one and added co-workers. They seem to have been invited and notified via email. Since this was their first time using Office 365, they had to set that up as well - and IT was still fine-tuning some issues with authentication so it was a little rough for some people.

        When I switched teams, I asked my new manager to consider using Teams as well since the new team had no collaboration tool - I think they were just using consumer Skype, though we all had Skype for Business. In that case, it was pretty easy for me - I got a notification of the new team and joined. IT was still sorting out some authentication issues that locked a few people out of the system.

        Most recently, I was forced to change my password and due to an issue with two-factor authentication requirements, I got stuck in an authentication loop and couldn't access Teams. IT had to re-set my devices and then I was able to go in and properly complete the two-factor auth steps and then log in as normally.

        Another Team was created by some colleagues - once again, they invited me, and since I was already set up with teams, joining was painless.

        Overall, it's been pretty straightforward.

      • Anonymous commented  ·   ·  Flag as inappropriate

        in most of our cases Teams will be created by our Service Desk. For this the user will not be adding a team, but actually joining. Create Teams should appear for admins/owners that have access to Create Teams.

      • kenken commented  ·   ·  Flag as inappropriate

        There is no way to browse existing private or public teams, once the add team button has been selected.

        This is impacting adoption because unless a user knows the name of the team to search it or has a team link there is no way to see a teams existence.

      • Sharon HuangSharon Huang commented  ·   ·  Flag as inappropriate

        we can find public teams, however, it requires search. it would be better if there is a public teams list that people could join. that's say, IT as example, we create a IT help Team but no one would find it unless they search!!. also, we want to connect this public Team email to existing email group(not 365 gorup), so that we can keep existing service on. please advise and this is really important to our orgnization. lots of our users ask why Teams can't connect to existing email group. we don't have answer to it.

      • Jason WJason W commented  ·   ·  Flag as inappropriate

        Currently we can't see public teams because we use on-prem exchange, the Teams client should be able to see public teams when using the "Add Teams" function even for on-prem exchange users.

      • Anonymous commented  ·   ·  Flag as inappropriate

        We don't see public teams unless we type out their name. People are used to be able to browse public teams in Slack. Why would you make it hard for users to join public teams?

      • Keith BKeith B commented  ·   ·  Flag as inappropriate

        My users cannot see the Public Teams I have created for them. It seems to me like the "Teams" part of Teams should be very easy to access. I would like my users to be able to opt-in to certain Team feeds - or opt-out as desired. This seems like a very basic functionality.

      • Anonymous commented  ·   ·  Flag as inappropriate

        An internal/corporate public team directory would be great to have. A new user could see which groups are public and select the ones that are relevant. Perhaps a country or department based directory could help even further. perhaps adding hashtags (#finance #US #HSE) in the Team description can make it easier for the search engine to find them.

      • Paul YoungbergPaul Youngberg commented  ·   ·  Flag as inappropriate

        What part of this is complete? Being able to see all Public Teams? That works for us now. The other two items mentioned (Previewing Teams and Add + Join button) are not working in the Windows Desktop client.

        My feedback:
        Previewing a team should also enable the user to interact in the conversation. Our use case involves having Teams + Groups spun up for each of our 500+ clients. The main employees on those accounts are members of the Groups+Teams but sometimes other employees do incidental work and need access to those Teams to make a quick comment. Currently, they have to join the Team, make their comment, then remember to leave the team (if they forget to leave, they start getting all the email traffic from the attached Group - not ideal). They should be able to leave comments, then close the Team without having to worry about membership, or about how Teams is attached to Groups (no one thinks about that except admins)

      • KateKate commented  ·   ·  Flag as inappropriate

        Looks like the prompt is still "Add team" rather than "Add or join a team" (web and MacOS app) - is this change still in the works? thanks!

      • Pavel BackaPavel Backa commented  ·   ·  Flag as inappropriate

        It is really weird. Somewhere it works, somwhere not. In browser I can see public teams, in MacOs app not. One user can see public teams within app in Windows 10 and another cannot see them (app in windows 7).
        This is still in development?

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