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don't switch to "away", just because I'm using a different application (i'm still at work!)

The availability status should indicate whether or not someone is available, which means they are available to chat.

So it does not make sense to switch my status to away, just because I'm answering email or do something else on my computer.

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Maia shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded  · 

The fix for this is officially completed! For the specific issue of status changing to away in Teams when you are still active on the device, there was still a small % of users who saw the broken behavior, but as of today, all should be working correctly. Please note this was a backend fix, so no client update is needed.

If you believe you are still having an issue, please feel free to capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with detailed repro steps to teamsml@microsoft.com.

Thanks everyone – and enjoy!

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191 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    And activate your desktop of the computer still shows you as a away. With which case you get notifications to your phone also which is very annoying .

  • Mark commented  ·   ·  Flag as inappropriate

    TEAMS seems to change my status to AWAY after a certain amount of inactivity. It would be helpful to be able to define this amount of time, or to turn off the automatic change entirely.

  • Krystian commented  ·   ·  Flag as inappropriate

    and add a posibility to set up a description in status! That like in Skype in business ! this is very importat option!

  • Luis Gatillon commented  ·   ·  Flag as inappropriate

    Status should work like Skype for Business.
    I also would like to have a setting to disable Automatic Status update, and be able to always appear online, like many other tools.

  • Tamara commented  ·   ·  Flag as inappropriate

    Howdy, has this feature been addressed? I am still seeing the "away" tag show up when I am active on the PC running the Teams App. Until I gain focus on the Teams App window again, the "away" idle tag will remain.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Agreed, as a new user, this is the most frustrating issue with Teams, even more frustrating than the inability to delete chats. Is there an update on this? This issue really makes it difficult and frustrating to use this tool to communicate. Availability status is completely worthless in the current state.

  • sRang commented  ·   ·  Flag as inappropriate

    Let me quote Andy Mercer (September 25, 2017 09:25): "It's not the delay that bugs me; it's the lack of communication. Saying that it'll be done by the end of August, and then just refusing to comment for a month."

    It's been *7 WEEKS* since end of August, and we're all still waiting.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi Suphatra,

    I don't think the fix for the status for Teams has been implemented yet. My MS teams status goes to away even though I have barely moved away from the app.

    Let me know the current status please.

    Thanks

  • Dan Vigliotti commented  ·   ·  Flag as inappropriate

    The automatic away status is currently only describing my status within Teams. If I am working on my computer outside of Teams, my status is set to away as if I am away from my desk. This forces me to leave up Skype for Business and get double notifications.

    The automatic away status should reflect my actual work status by detecting keyboard or mouse movements outside of Teams if it is to be a true replacement to my current instant messaging platform.

  • Vicki Caswell commented  ·   ·  Flag as inappropriate

    Still nothing on this? Not sure how useful this discussion is if no updates are given, even when we keep asking.

  • John Black commented  ·   ·  Flag as inappropriate

    Seriously, we have murmurings of Slack + Zapier here. It is only a matter of time. This feature is a dealbreaker for our org.

  • Brandon Shea commented  ·   ·  Flag as inappropriate

    Can we get a new ETA on this? August and September came and went, and we're all still dealing with an issue that was supposed to be fixed a long time ago. My organization really wants to move forward with Teams, but the lack of functional presence information is a dealbreaker when you compare Teams to Skype.

  • Itiviti commented  ·   ·  Flag as inappropriate

    Whats the status? it was said that it would be resolved before end of August.

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