Make "Follow this channel" the default setting.
Usual Microsoft lack of UI intuition.
Channels should be followed by default with the user unfollowing it if they wish.
Derek
shared this idea
Thank you for the feedback. Changing the default setting is under review by the feature team, and your feedback is very useful as they are evaluating.
288 comments
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Anonymous
commented
When someone creates a new channel (incl. General in a new team), all members have the notification for that channel off. So they don't even know any channel exists. If they don't know about this feature and don't use Teams often, there may be a conversation going on for days and weeks, and they have no idea it exists! So I have to open Teams and check regularly if a new channel has been created and then opt for notifications manually? That's just absurd!
In other words, if I post something in a channel and nobody replies, it is highly possible the members don't know about it at all. This makes Teams nearly unusable... -
Nicholas
commented
Agree
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Peter Brink
commented
Would love to have this setup.
Team admin portal Settings: (Teams -> Teams Policy -> (policy option)
- Default Channel Notifications (same as in app, Off, Banner and Feed, Only show in feed) (default being Off because that is what it is now)
- Check off to change all channel notification options (This might be a huge change so ok not having this)In Teams app, Under Manage Team -> Settings -> Notifications (new section):
- Default Channel Notifications (same as in app, Off, Banner and Feed, Only show in feed) (default being Off because that is what it is now)
- Checkbox to change all user channel notifications in team (again possible huge change so understand if not possible)In Teams app, Select Team -> Manage Channel -> Settings -> Notifications (new section):
- Default Channel Notifications (same as in app, Off, Banner and Feed, Only show in feed) (default being Off because that is what it is now)
- Checkbox to change all user channel notifications in team (again possible huge change so understand if not possible)In Teams App, Under manage team -> Channels -> 3 dots next to channel -> Channel Notifications
- Checkbox "Update all users notifications for channel", Only allowed if an owner of the channelThis would be great for future channels and getting all users notifications updated instead of fixing one by one to get them what we need them to be. They can always go in and change it back to mute if they want to.
I put all possible settings here. If at the very least we can do it on a team level and channel level that would be amazing.
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Anonymous
commented
This is really vital for pushing adoption. If admin can create a channel and default to have someone follow and get notifications, this will allow Teams to be used for important announcements and draw people into Teams and away from email. End users can always opt-out of the notifications
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Dave L
commented
This really needs to be updated so that notifications are the default option - the notifications are not intrusive, i.e. no email, so it makes much more sense to have them on by default. Using teams as a resilience measure in the current crisis involves having people use it that are not necessarily tech savvy and also very busy so having to get them to turn on notifications for each channel separately is ridiculous
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Bryan Warsaw
commented
Do we have any more recent update from MSFT since 2/13/20?
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Michael Erickson
commented
It is hardly useful to have this as the default for ALL channels, but for SOME channels it is essential. The only way to make sure that everyone in the team follows a channel is to start a chat with literally everyone in the team. Sadly we have started large team chats for this purpose, and lose the channel features because of it. If you can post to a General org-wide channel, but no one ever looks there, what is the point of even having that channel? Even robot emails show as unread in my inbox, changing the Outlook icon. Surely an important post to the team should have a means of making everyone aware of it. And yes, of course allow opt out.
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Tom Heaps
commented
This is especially true for the General channel which is often used to post important announcements for the whole team and yet notifications for this channel are turned off by default - this does not make sense at all.
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Olivier Leplus
commented
I am more on the "opt-in" team rathe than the "follow by default".
My 2 cents.
I ma added to too many Teams and I don't have the time to opt-out every channel -
Ashley Stauffer
commented
As other comments mention, the default for a channel should be to receive notifications. The General channel, and when any new channel is created within a Team the default should be to receive notifications when posts and replies are made. I had my team update the notifications for the general channel, and just created a new channel and realize they have to go in and update those notification settings as well. Now I just feel like I am bothering them and I don't want to use this tech.
If there is any update about this feature roll-out and timeline that would be helpful as well. Thank you!
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Eva
commented
What good is teams if you don't know when something is posted. Having the default setting as off for notifications is just dumb. Now we need to use an alternative method of communication to show all staff how to turn on the notifications and we're supposed to be promoting the use of Teams. C'mon guys!
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Gregg
commented
Does mentioning the whole Team force or flag the message for everyone? That's how I pushed it to all of our employees.
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Dave Kent
commented
We have a lot of unsophisticated tech users that need all notifications, all the time. Forcing them to manually turn on notifications is unacceptable.
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Duncan Drury
commented
Don't forget email notifications for followed channels - *essential* for guests in a Team who might not work somewhere Teams is generally used. If they don't have Teams open all the time they are going to miss messages. Allow them to toggle email notifications. Everyone still has their Inbox open all the time!
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Marco Marzola commented
Missing teams Notifications Really !! pls add it as soon as possibile !
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Aquilla Speed
commented
missing teams notifications.....
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Michael
commented
Couldn't agree more. We are also looking for options to not only prepare for any quarantines for Corona, but also moving forward into having more people work remotely. Why full notifications is not the default defies any logic. Some of the more tech-savvy people will get this done without issue, but there are more people that will forget/not know how to make notifications the default. In the meantime, messages are missed and productivity goes down - the exact opposite purpose for the program.
If not fixed soon, we will be moving to a different product that actually does what should have been intuitive from the beginning.
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Anonymous
commented
I agree with recent comments. My company is speeding up MS Teams rollout due to the Corona situation and has told everybody to install MS Teams on their mobile phones (even private) to be sure to get relevant notifications - I guess 95% of colleagues would currently miss them...
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Robert
commented
Adding here. we just adopted teams and this has quickly become a huge issue. people are missing the first critical posts explaining how Teams works because they aren't notified. joke.
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Denise
commented
Any update? I’m losing buy-in for Teams — this is disappointing and making it nearly impossible to continue using your platform.