more typing less clicking
every function should have a keyboard shortcut and/or command trigger that can be typed. please don't make me click!
one of the main strengths of competitive tools (like slack) is the ability to do everything without ever taking your hands off the keyboard.
one example is giphy integration. i like that i can search for images - instead of just being surprised with something... but i don't want to stop typing to click, then resume typing to search, then stop typing to click an image, then resume typing to complete my message
simple example is new chat. I expect to ctrl+N and start typing part of a name and go.. none of this picking up the mouse for me thanks