How can we make Microsoft Teams better?

Separate speakers for Notification Audio vs Call Audio (Desktop)

When headphones are always plugged in, it is easy to miss a notification. An option to specify different speakers for Call Audio vs Notification Audio would be awesome. Similar to Skype.

1,064 votes
Sign in
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

Stefan shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: facebook google
Signed in as (Sign out)
  • Anonymous commented  ·   ·  Flag as inappropriate

    This is a must have! Our users do not accept the current situation, so we need to stay on Skype until this is resolved.

  • Phil Rowell commented  ·   ·  Flag as inappropriate

    Agree why was not all the features from Skype for Business included in Teams ? Can't have speaker as ringer or adjust mic volume levels either

  • Peter commented  ·   ·  Flag as inappropriate

    This is insane. Please give us hope, we really like Teams but this is an absolute show stopper. When will this be coming?!

  • Simon Bilton commented  ·   ·  Flag as inappropriate

    This limitation is a real show stopper for many of my corporate customers. I sincerely hope this is addressed before Skype for Business is deprecated because it's a real pain.

  • Brooks Canfield commented  ·   ·  Flag as inappropriate

    Can I have teams ring via my loudspeakers, but use my headset for conversations? This is getting really old. Please fix now!

  • Craig commented  ·   ·  Flag as inappropriate

    Is there an update on this feature? It is one of the very first questions we get from new Teams users, seems sort of a no-brainer.

  • Taylor commented  ·   ·  Flag as inappropriate

    I've tried multiple configurations and nothing is producing the desired behavior. i've used two different speakers: a usb soundbar and also 3.5 mm jack speakers. when they were plugged in they were set to default device. i have a usb headset plugged in and set as default comms device.

    In Teams my device settings are both set for the headset.

    In the OS my output is my speakers and my input is a device that is not the headset.

    Every sound (browser,system) comes out of my speakers, even the ringback if I'm calling out in Teams, but the Call Incoming notification only rings in the headset.


  • Henrik F commented  ·   ·  Flag as inappropriate

    This feature is essential for me to able to migrate from Skype for Business to Teams.
    Please add this now.

  • Johnny commented  ·   ·  Flag as inappropriate

    Yeah, this is a joke. Push us to migrate to Teams, only to find stupid things like this. Seriously, get it together and fix this. It's fundamental. How did QA miss this? Oh, that's right, there isn't any QA any more, WE are the QA.

  • Torsten Küsters commented  ·   ·  Flag as inappropriate

    Bitte stellen Sie das Feature, dass für den Klingelton separat festgelegt werden kann auf welchem Geräte dieser wiedergegeben werden soll. Dies war in Skype for Business möglich.
    Bei angeschlossenem Headset bekommt man sonst schnell mal einen Anruf nicht mit.

  • Rodda commented  ·   ·  Flag as inappropriate

    It would be great to get some roadmap info on when this fundamental feature will become available. I am a Sales Rep selling microsoft voice/video solutions and I really cannot pitch Teams to any organisation until I know ETA for this feature.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We have some users in our workshop that constantly miss their calls due to environmental noises, very weak (and unchangeable) MS Teams ringtone and unability to route notification sound to speaker instead of headset..
    Come on Microsoft, that's a very basic functionnality that was available in SfB !

  • Anonymous commented  ·   ·  Flag as inappropriate

    Is this getting fixed ???? Major issue for us who have just implemented and realized this flaw in the program.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We have migrated our office to Teams Telephony, only to discover this feature. This needs to be fixed asap. It is not realistic to assume that people walk round with headsets on all day. Really poor design, Microsoft.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am having the same problem as what others have described: calls used to ring audibly from laptop, but no longer. As a result, I am missing calls which is unacceptable (showstopper!). Please add this feature ASAP.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Very annoying as this feature was working then stopped. I used to have my desktop speakers ring as my "default device" and when the call was answered, my headset would take over as the "default communication device". Since last week, this stopped.

Feedback and Knowledge Base