Separate speakers for Notification Audio vs Call Audio (Desktop)
When headphones are always plugged in, it is easy to miss a notification. An option to specify different speakers for Call Audio vs Notification Audio would be awesome. Similar to Skype.
Tobias Matt commented
This is a must have for us.
We already use the phone system with teams instead of a normal analog phone system, but our users are unable to hear the ringtone, because they use headsets.
In the beginning, they missed calls several times, which is not the way a modern phone system should work.
They now have the teams app on their phones to see the call when not looking at the monitor, this helps but is not a solution, and most users don't even have a company-phone.
Timothy Longueil commented
We need this feature asap so we can migrate more users to teams. More and more just want a headset instead of a desk phone so this is useless without having something to alert the user if they are not on the machine or wearing their headset.
James Hart commented
My issue is that I hear the ringtone on the PC speaker, but not inthe headset, so if I walk away from my PC, and a call comes in, I can't use the button on my headset to answer it. in Skype for business, it rang in both places. and this is essential for full MS-Teams usage.
David Imbert commented
ring is a must, not a nice to have for Ops teams, especially now with so many virtual workers.
Same issue here. Just don'y understand why Microsoft, on releasing a newer product, does away with essential facilities which existed in the product being replaced!
Ernie Hughes commented
Yes, we are having the same issue, this is a show stopper for us since most of our users use a wireless headset. We are currently using Skype for Business for all our users but are looking at starting the migration to Teams.
Mike R. commented
Yep! This is a no brainer. If your headset is not on all the time, you will eventually miss a call...
It would be extremely useful to have to have the option of ringing through PC speaker and using a headset for calls. It is not practical to wear headset all day in order to not miss incoming phone calls.
Jennifer Thompson commented
Please add a ringtone for incoming calls in MSTeams. I am not always wearing my headset and have missed some calls due to lack of notification.
Agree - The ringtone on Skype is very useful - if you could add the same functionality that would be great.
I miss calls every day due to not having this feature.
Bill Rebey commented
This didn't always work this poorly. It only recently broke. Teams used to ring in the default audio device, and I could always have the call in my headset. Suddenly, though, in the past few months something changed and that no longer works, and I can no longer hear rings.
This isn't a vote for a feature - this is simply a vote to "un-break" Teams.
This is a bug, and a newly-introduced one, at that!
[Deleted User] commented
I really need this as I miss a lot of calls
Genadi Osowiecki commented
PLEASE ... this has been the way Skype worked for decades before Microsoft had to mess with it!
My entire organization (1800 employees) is moving to Teams.. I am in the testing phase of using Teams. My recommendation will be to hold off implementation until this issue is resolved.
I am surprised an option to enable the ringer via the PC when you have a headset isn't there yet. This seems pretty fundamental. I wasted hours looking for a config option on how to set it!
yes please. miss this feature now we have moved to teams
We have a whole organization of software support that would love to get this feature back since we migrated from Skype. It is very easy to miss a call if you don't wear the headset all day long and nobody wants to miss a client call, that is lost business.
Microsoft has to fix this and quickly
John L commented
Could you please adjust channel notifications so you can actually adjust sound effect on a per channel option? And also make the "Teams" logo flash when you're viewing other sections like chat/meetings/calls/etc. So that you don't miss anything (The way the red mark for Chats pops up)
Rob Nicholson commented
>The current method makes absolutely no sense: whilst I'd like this feature too, there is sense behind it. Most users of Teams are in open plan offices and the ringing phone is a disruption (see being knocked out of the zone). Not a huge problem for me as I also have Teams on my mobile.